NOTICE DATE: June 13, 2013
NOTICE TYPE: M-A061313-01 Outage Retail/Wholesale
SHORT DESCRIPTION: Unplanned MPIM outage
INTENDED AUDIENCE: All Market Participants
DAY AFFECTED: June 13, 2013
LONG DESCRIPTION: The Market Participant Identity Management (MPIM) system experienced an unplanned outage today from approximately 1:00 PM to 3:45 PM due to an issue with the certificate vendor’s (Symantec)
certificate management system. Market Participant User Security Administrators (USAs) were unable to issue, renew, or revoke certificates, but USAs were able to create users and adjust roles during that time.
CONTACT: If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via email
at [log in to unmask].
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sa