NOTICE DATE: June 18, 2013 NOTICE TYPE: R-A061813-03 FINAL – Unplanned Outage – Retail Transaction Processing, Find ESIID, Find Transactions, and MarkeTrak SHORT DESCRIPTION: Retail Transaction Processing and MarkeTrak experienced an unplanned outage on Tuesday, June 18, 2013 from 14:16 to 16:00. Find ESIID and Find Transaction were also unavailable from 14:16 to 16:38. INTENDED AUDIENCE: LSEs and TDSPs DAY AFFECTED: June 18, 2013 LONG DESCRIPTION: Retail Transaction Processing and MarkeTrak experienced an unplanned outage on Tuesday, June 18, 2013 from 14:16 to 16:00. Find ESIID and Find Transaction were also unavailable from 14:16 to 16:38. All impacted services have been restored and are now operational. The root cause was a retail application services interruption due to database resource issues. CONTACT: If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via e-mail at [log in to unmask]<mailto:[log in to unmask]>. If you are receiving e-mail from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com<http://lists.ercot.com/>. ka