NOTICE DATE: March 17, 2014
NOTICE TYPE: M-A031114-12 Unplanned
Outage
SHORT DESCRIPTION: FINAL UPDATE - Unplanned Outage of some ERCOT systems
INTENDED AUDIENCE: ERCOT Market Participants
DAYS AFFECTED: March 11-16, 2014
LONG DESCRIPTION: Service request and settlement dispute functionality have been restored.
Market Participants that may have missed settlement dispute deadlines as a result of the outage are urged to contact their Account Manager for assistance.
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NOTICE DATE: March 14, 2014
NOTICE TYPE: M-A031114-11 Unplanned
Outage
SHORT DESCRIPTION: Update - Unplanned Outage of some ERCOT systems
INTENDED AUDIENCE: ERCOT Market Participants
DAYS AFFECTED: March 11-14, 2014
LONG DESCRIPTION: The ability to submit service requests and settlement disputes has been restored. Attachments with a size up to 120 MB have been tested. Attachments larger than 120 MB are still being
verified.
On Friday March 14, 2014, between 4:15 PM and 5:15 PM, Find ESI ID and Find Transaction in the Market Information System (MIS) were unavailable, and the MarkeTrak API and GUI were intermittent. This issue has been resolved.
Market Participants are encouraged to contact the ERCOT Help Desk at (512) 248-6800 for any performance issues that they experience.
CONTACT: If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via email
at [log in to unmask].
If you are receiving email from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list:
http://lists.ercot.com.
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