NOTICE DATE: August 18, 2014
NOTICE TYPE: M-A081814-03 Unplanned Outage
SHORT DESCRIPTION: ERCOT Dashboards, Displays and Missed Market Reports
INTENDED AUDIENCE: ERCOT Market Participants
DAY AFFECTED: August 18, 2014
LONG DESCRIPTION: ERCOT experienced reporting issues after systems were failed over to the secondary control center Sunday, August 17, beginning around 18:40. These issues have ceased updates to all the ERCOT
Dashboards and Displays. Until the connectivity issues are resolved, the dashboards and displays will not be updating and providing data. There are a number of ERCOT reports that were missed during the connection issues and do not have retry functionality.
ERCOT is working on a comprehensive list of missed reports from MIS. Further outage issue information will be provided as it is available.
CONTACT: If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via email
at [log in to unmask].
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list: http://lists.ercot.com.
NOTICE DATE: August 18, 2014
NOTICE TYPE: M-A081814-02 Unplanned Outage
SHORT DESCRIPTION: Market Participants experiencing WAN Connectivity issues
INTENDED AUDIENCE: ERCOT Market Participants
DAY AFFECTED: August 18, 2014
LONG DESCRIPTION: Market Participants are reporting issues connecting across the ERCOT Wide Area Network (WAN) after systems were failed over to Bastrop.
ACTION REQUIRED: Market Participants working through API connectivity issues across ERCOT WAN are asked to call their account manager or the Client Services phone number below to schedule a conference call to re-establish connectivity.
ADDITIONAL INFORMATION: Additional information will be provided as necessary.
CONTACT: If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via email
at [log in to unmask].
If you are receiving email from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list:
http://lists.ercot.com.
NOTICE DATE: August 18, 2014
NOTICE TYPE: M-A081814-01 Unplanned Outage
SHORT DESCRIPTION: Unplanned Outage of Identified ERCOT systems
INTENDED AUDIENCE: ERCOT Market Participants
DAY AFFECTED: 18:30 August 17, 2014 through 02:00 August 18, 2014
LONG DESCRIPTION: Beginning at 18:30 Sunday August 17, 2014, ERCOT performed un-planned maintenance on the Taylor Data Center environment.
The following market facing applications may have experienced a service interruption between 18:30 August 17, 2014, and 02:00 August 18, 2014.
ADDITIONAL INFORMATION: Additional information will be provided as necessary.
CONTACT: If you have any questions, please contact the ERCOT HelpDesk. You may also call ERCOT HelpDesk phone number at (512) 248-6800 or contact ERCOT Client Services via email at
[log in to unmask].
If you are receiving email from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list:
http://lists.ercot.com.
mm