NOTICE DATE:  February 17, 2015
NOTICE TYPE:  R-A021715-01 Retail Processing
SHORT DESCRIPTION:  System issue resulting in duplicate transactions
INTENDED AUDIENCE:  CRs and TDSPs
DAY AFFECTED:  Tuesday, February 17, 2015 from 10:00 through 14:00
LONG DESCRIPTION:  ERCOT experienced a system issue on February 17, 2015, from 10:00 through 14:00.  As a result, duplicate transactions were forwarded to Market Participants.
ADDITIONAL INFORMATION:  This issue may also have resulted in intermittent timeouts of the Find ESIID functionality in MIS.
CONTACT:  If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via email at [log in to unmask]<mailto:[log in to unmask]>.
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