NOTICE DATE:  March 5, 2015

NOTICE TYPE: R-A030515-01 Retail Processing

SHORT DESCRIPTION:  System issue resulting in impacts to market facing applications

INTENDED AUDIENCE: CRs and TDSPs

DAY AFFECTED:  Thursday, March 5, 2015 from 14:15 through 14:50

LONG DESCRIPTION: ERCOT experienced a system issue on March 5, 2015, from 14:15 through 14:50.  As a result the following market facing systems were unavailable or not performing as expected:

· Retail transaction processing was delayed

· Find Transaction

· Find ESIID

· MarkeTrak

· MPIM

ADDITIONAL INFORMATION:  The backlog of Retail transactions that resulted was caught up at 17:25.

Root cause is under investigation.

Impacted transaction volumes will be included in a follow-up Market Notice.

CONTACT:  If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via email at [log in to unmask].

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