NOTICE DATE:  January 20, 2016

NOTICE TYPE:  M-A122115-02 Education/Training

SHORT DESCRIPTION:  Update – Retail 101 – Web Ex session added to new Instructor-Led Market Training Course


DAY AFFECTED:  February 9, 2016

LONG DESCRIPTION:  ERCOT, in conjunction with the Retail Market Training Task Force (RMTTF), has developed a new instructor-led course, Retail 101. This course is designed for new Market Participants who have never been involved in the ERCOT Competitive Retail Market or have taken on new roles in the Market.  The audience includes Competitive Retailers, Transmission and Distribution Service Providers and PUCT staff. Retail 101, available on a regular basis beginning February 9, 2016, provides a high level overview of the Retail Market focusing on the following topics:

·         Market History

·         Roles and Responsibilities

·         Market Rules

·         Retail Market Transactions

·         Impacts of Smart Meter Technology

·         Data Transparency

A Web Ex session has been added for the opportunity to join the live version of this course.  Market Participants attending the course via Web Ex must register for the Web Ex version of the course through the ERCOT Learning management System (LMS).  Market Participants joining the course via WebEx will initiate the session on February 9, 2016 as follows:

·         A WebEx link is available in the LMS email notice sent as confirmation of your registration.

Or, on the day of the Session,

·         Log onto your ERCOT LMS account

·         Select “My Learner / My Plan / Scheduled Training”

·         Select “RESUME” then “RUN” to initiate WebEx Lesson

The location and schedule for the first offering of this course is shown below:

Retail 101

February 9, 2016


8:00 –  5:00 CPT

      [log in to unmask],-97.6911297,3a,75y,155.93h,90t/data=!3m6!1e1!3m4!1sxov1K1uwQNhttps:/[log in to unmask],-97.6911297,3a,75y,155.93h,90t/data=!3m6!1e1!3m4!1sxov1K1uwQNJbiFr2o6na3Q!2e0!7i13312!8i6656!4m2!3m1!1s0x0:0x3f06e02f58b7d234!6m1!1e1JbiFr2o6na3Q!2e0!7i13312!8i6656!4m2!3m1!1s0x0:0x3f06e02f58b7d234!6m1!1e1"> LaQuinta Inn & Suites

7623 E. Ben White Blvd

Austin, TX 78744


If you have signed up for the class but would like to attend Retail 101 via Web Ex, please log into the LMS to update your registration by removing the previous registration and selecting Retail 101 via Web Ex.

ADDITIONAL INFORMATION:  To enroll in a course, go to the ERCOT Training website at Select the course you are interested in attending. On the “Schedule/Registration” tab, select the “Enroll Online” link under “REGISTRATION” to register for the course.

This course is part of a series of instructor-led and web-based training courses available to Market Participants. To view the complete catalog of ERCOT market and operational courses, select Course Catalog from the ERCOT Training website.

CONTACT:  If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via email at [log in to unmask].

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