NOTICE DATE:  February 29, 2016

NOTICE TYPE:  R-A090215-03 Education/Training

SHORT DESCRIPTION:  Additional web-based MarkeTrak Application Training Module available

INTENDED AUDIENCE:  Competitive Retailers and Transmission Distribution Service Providers

DAY AFFECTED:  February 29, 2016

LONG DESCRIPTION:  The Usage/Billing – Missing Transaction and Billing Disputes Subtypes Module is now available as part of the web-based MarkeTrak Application Training Course under development by ERCOT and the Retail Market Training Task Force (RMTTF).  Clicking on the link above will take you directly to the launch page for this new module on ERCOT Learning Management System (LMS).

Previously released modules include:

1.    Overview

2.    Switch Hold Removal

3.    Cancel With Approval / Cancel Without Approval

4.    Inadvertent Gaining and Losing Subtypes.

Additional modules will be added in the coming months.

ADDITIONAL INFORMATION:  To enroll in a course, go to the ERCOT Training website at http://www.ercot.com/services/training/. Select the course you are interested in attending. On the “Schedule/Registration” tab, select the “Enroll Online” link under “REGISTRATION” to register for the course.

This course is part of a series of instructor-led and web-based training courses available to Market Participants. To view the complete catalog of ERCOT market and operational courses, select Course Catalog from the ERCOT Training website.

CONTACT:  If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via email at [log in to unmask].

If you are receiving email from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com.

 

 

 

sa