NOTICE DATE:  July 19, 2016

NOTICE TYPE:  R-A071916-02 Retail Transaction Processing

SHORT DESCRIPTION:  Update - Retail Transaction Processing Issue

INTENDED AUDIENCE:  CRs and TDSPs

DAY AFFECTED:  July 19, 2016

LONG DESCRIPTION:  ERCOT began successfully processing all inbound and outbound transactions at approximately 1:50 pm.

Due to an ongoing issue, ERCOT is unable to generate outbound 997 Functional Acknowledgements at this time.  ERCOT will continue to troubleshoot and provide an update on resumption of 997 processing as soon as one becomes available. 

CONTACT:  If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via email at [log in to unmask].

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