NOTICE DATE: August 16, 2016

NOTICE TYPE: R-A081616-01 Outage - Retail

SHORT DESCRIPTION: Unplanned Outage – Retail

INTENDED AUDIENCE: ERCOT Market Participants

DAY AFFECTED: August 16, 2016 from 10:15 – 11:40 CDT

LONG DESCRIPTION: On August 16, 2016 from 10:15 – 11:40 CDT, ERCOT experienced an issue with an individual registration system server. The issue has been resolved. During this timeframe the following services may have been impacted:

· MarkeTrak

· Find ESI ID

· Find Transaction

ERCOT continued to successfully send and receive retail transactions for the duration.

CONTACT: If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via email at [log in to unmask].

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