***** EXTERNAL email. Please be cautious and evaluate before you click on links, open attachments, or provide credentials. ***** NOTICE DATE: March 28, 2017 NOTICE TYPE: R-A032817-01 Retail Transaction Processing SHORT DESCRIPTION: Issue Processing Subset of 814_20 Maintains Updating Load Profile INTENDED AUDIENCE: CRs and TDSPs DAY AFFECTED: March 27 - ongoing LONG DESCRIPTION: Beginning on March 27, 2017 at 6:30 AM, ERCOT has failed to process a subset of 814_20 Maintain transactions that update the Load Profile for an ESIID. ERCOT is still investigating the root cause. There are currently 44 impacted transactions. No 814_21 Response transactions have been sent and the Load Profiles have not been updated for these 44 transactions. 814_20 Adds and Maintains that are changing other ESIID characteristics are not impacted and are processing normally. Additional information will be provided as it becomes available. CONTACT: If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via email at [log in to unmask]<mailto:[log in to unmask]>. If you are receiving email from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com. mm ######################################################################## To unsubscribe from the NOTICE_RETAIL_OPERATIONS_ISSUES list, click the following link: http://lists.ercot.com/scripts/wa-ERCOT.exe?SUBED1=NOTICE_RETAIL_OPERATIONS_ISSUES&A=1