***** EXTERNAL email. Please be cautious and evaluate before you click on links, open attachments, or provide credentials. ***** NOTICE DATE: March 30, 2017 NOTICE TYPE: M-B033017-02 Unplanned Outage – Retail/Wholesale SHORT DESCRIPTION: Unplanned Outage INTENDED AUDIENCE: ERCOT Market Participants DAY AFFECTED: March 30, 2017 LONG DESCRIPTION: ERCOT experienced an unplanned outage with the following impacts: From 9:05 AM to approximately 9:15 AM the following services were unavailable: · Market submissions and requests via External Web Services (EWS), Market Manager, and Outage Scheduler · Downloading of extracts and reports via External Web Services From 9:05 AM to 12:46 AM the following Retail services were impacted: · 9:05 – 10:45: ERCOT was not processing any Retail transactions, FindESIID and FindTransaction were unavailable or degraded · 10:45 – 11:46: ERCOT was processing Retail transactions · 11:46 – 12:46: ERCOT was not processing any outbound Retail transactions · 12:46: Retail transaction processing restored ERCOT is reprocessing transactions that failed during the outage. CONTACT: If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via email at [log in to unmask]<mailto:[log in to unmask]>. If you are receiving email from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com. nb ######################################################################## To unsubscribe from the NOTICE_RETAIL_OPERATIONS_ISSUES list, click the following link: http://lists.ercot.com/scripts/wa-ERCOT.exe?SUBED1=NOTICE_RETAIL_OPERATIONS_ISSUES&A=1