LISTSERV - NOTICE_RETAIL_OPERATIONS_ISSUES Archives

NOTICE DATE: March 30, 2017

NOTICE TYPE: R-A033017-03 Retail Transaction Processing

SHORT DESCRIPTION: Final - Issue Processing Subset of 814_20 Maintains Updating Load Profile

INTENDED AUDIENCE: CRs and TDSPs

DAYS AFFECTED: March 27 – March 29, 2017

LONG DESCRIPTION: ERCOT has resolved the referenced issue of processing a subset of 814_20 Maintain transactions that began early Monday morning. All processing has been completed and transaction backlogs cleared.

CONTACT: If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via email at [log in to unmask].

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NOTICE DATE: March 28, 2017

NOTICE TYPE: R-A032817-01 Retail Transaction Processing

SHORT DESCRIPTION: Issue Processing Subset of 814_20 Maintains Updating Load Profile

INTENDED AUDIENCE: CRs and TDSPs

DAY AFFECTED: March 27 - ongoing

LONG DESCRIPTION: Beginning on March 27, 2017 at 6:30 AM, ERCOT has failed to process a subset of 814_20 Maintain transactions that update the Load Profile for an ESIID. ERCOT is still investigating the root cause. There are currently 44 impacted transactions. No 814_21 Response transactions have been sent and the Load Profiles have not been updated for these 44 transactions.

814_20 Adds and Maintains that are changing other ESIID characteristics are not impacted and are processing normally.

Additional information will be provided as it becomes available.

If you are receiving email from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com.