NOTICE DATE:  May 5, 2017

NOTICE TYPE:  R-A050517-01 Retail

SHORT DESCRIPTION:  MarkeTrak Admin Escalation Email Issue

INTENDED AUDIENCE:  MarkeTrak Users

DAYS AFFECTED:  April 21 – May 05, 2017

LONG DESCRIPTION:  From April 21 to May 05, 2017, ERCOT’s MarkeTrak application failed to send out daily reminder e-mails with the subject line “Escalated MarkeTrak Issues requiring your attention”.  The problem was identified and corrected and the process that sends those e-mails will resume May 06, 2017 at 12:00 AM.

CONTACT:  If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via email at [log in to unmask].

If you are receiving email from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com.

 

 

 

 

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