***** EXTERNAL email. Please be cautious and evaluate before you click on links, open attachments, or provide credentials. ***** NOTICE DATE: November 12, 2017 NOTICE TYPE: M-A111217-01 Unplanned Outage – Retail SHORT DESCRIPTION: Unplanned Outage INTENDED AUDIENCE: ERCOT Market Participants DAY AFFECTED: November 12, 2017 LONG DESCRIPTION: On November 12, 2017 from 9:22 AM to 10:06 AM ERCOT experienced an unplanned outage. The following systems were impacted: * Retail Transaction Processing * MarkeTrak * Retail Application components of the Market Information System (MIS) and the Retail API * Retail Reports and Extracts * eService application on the MIS * Find ESIID and Find Transaction CONTACT: If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via email at [log in to unmask]<mailto:[log in to unmask]>. If you are receiving email from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com. dg ######################################################################## To unsubscribe from the NOTICE_OUTAGES_RETAIL list, click the following link: http://lists.ercot.com/scripts/wa-ERCOT.exe?SUBED1=NOTICE_OUTAGES_RETAIL&A=1