***** EXTERNAL email. Please be cautious and evaluate before you click on links, open attachments, or provide credentials. ***** NOTICE DATE: January 27, 2018 NOTICE TYPE: R-A012718-01 Retail SHORT DESCRIPTION: Retail transactions processing issues INTENDED AUDIENCE: Retail Operations DAY AFFECTED: January 27, 2018 7:00 a.m. to 11:00 p.m. LONG DESCRIPTION: ERCOT experienced errors in the processing of retail transactions from approximately 7:00 a.m. to 11:00 p.m. on January, 27, 2018. 814 and 867 transactions were processing intermittently during this time frame. Transactions are being reprocessed at this time. CONTACT: If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via email at [log in to unmask]<mailto:[log in to unmask]>. If you are receiving email from a public ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com. sa ######################################################################## To unsubscribe from the NOTICE_RETAIL_OPERATIONS_ISSUES list, click the following link: http://lists.ercot.com/scripts/wa-ERCOT.exe?SUBED1=NOTICE_RETAIL_OPERATIONS_ISSUES&A=1