NOTICE DATE:  January 27, 2018

NOTICE TYPE:  R-A012718-01 Retail

SHORT DESCRIPTION:  Retail transactions processing issues

INTENDED AUDIENCE:  Retail Operations

DAY AFFECTED:  January 27, 2018 7:00 a.m. to 11:00 p.m.

LONG DESCRIPTION:  ERCOT experienced errors in the processing of retail transactions from approximately 7:00 a.m. to 11:00 p.m. on January, 27, 2018. 814 and 867 transactions were processing intermittently during this time frame.     

Transactions are being reprocessed at this time. 

CONTACT:  If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via email at [log in to unmask].

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