NOTICE DATE:  January 25, 2018

NOTICE TYPE:  R-A012518-01 Retail

SHORT DESCRIPTION:  Retail transactions processing issues

INTENDED AUDIENCE:  Retail Operations

DAY AFFECTED:  January 25, 2018 10:30 to current

LONG DESCRIPTION:  ERCOT is currently experiencing errors in the processing of a subset of retail transactions.  As a result of reprocessing efforts, some duplicate transactions have been sent to Market Participants.  Recipients of rejections indicating duplication are encouraged to verify the status via ERCOT’s Market Information System.   

Root cause investigation continues and follow-up will be provided as information becomes available. 

CONTACT:  If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via email at [log in to unmask].

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mm