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NOTICE DATE:  January 31, 2019


NOTICE TYPE:  R-A013119-01 Retail


SHORT DESCRIPTION:  Retail transactions processing issues


INTENDED AUDIENCE:  Retail Operations


DAY AFFECTED:  January 31, 2019


LONG DESCRIPTION:  ERCOT is currently processing retail transactions intermittently.


Root cause investigation continues and follow-up will be provided as information becomes available. 


CONTACT:  If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via email at [log in to unmask].


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