NOTICE DATE: April 19, 2019
NOTICE TYPE: M-A041919-01 General
SHORT DESCRIPTION: Fraudulent email messages appearing to come from ERCOT
INTENDED AUDIENCE: All Market Participants
DAY AFFECTED: April 18, 2019
LONG DESCRIPTION: On April 18, 2019, ERCOT received reports that some Market Participants have received fraudulent emails using a spoofed email address appearing to come from ERCOT. Upon investigation, it appears that these email messages—which did not originate from ERCOT—may include a URL that, when clicked, directs users to a malicious website.
ERCOT has identified the following details about the spoofed emails:
· Spoofed email address:
· Subject line: Energy Contract Review
The email address “[log in to unmask]” is not used by ERCOT, and Market Participants should not expect emails with this email address from ERCOT. Please be on alert for this fraudulent email and take appropriate security measures as needed.
Market Participants that received the fraudulent email are encouraged to report the incident to their ERCOT Account Manager. If you believe you are unable to securely contact ERCOT by email, you may call Client Services at (512) 248-3900.
ADDITIONAL INFORMATION: Please visit for information on Domain-Based Message Authentication, Reporting & Conformance (DMARC) policies that can prevent fraudulent emails like the above from being delivered to your systems.
CONTACT: If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via email at .
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