***** EXTERNAL email. Please be cautious and evaluate before you click on links, open attachments, or provide credentials. ***** NOTICE DATE: April 10, 2019 NOTICE TYPE: R-A040919-02 Retail SHORT DESCRIPTION: Update Retail transaction processing issues INTENDED AUDIENCE: Retail Operations DAY AFFECTED: April 9, 2019 LONG DESCRIPTION: The Market Interface Service Provider (MISP) that was experiencing an issue receiving outbound retail transactions has corrected their issue. All backlogs in ERCOT systems were reprocessed as of 19:30 CPT on April 9, 2019. CONTACT: If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via email at [log in to unmask]<mailto:[log in to unmask]>. If you are receiving email from a public ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com. mm ######################################################################## To unsubscribe from the NOTICE_RETAIL_OPERATIONS_ISSUES list, click the following link: http://lists.ercot.com/scripts/wa-ERCOT.exe?SUBED1=NOTICE_RETAIL_OPERATIONS_ISSUES&A=1