NOTICE DATE: April 10, 2019
NOTICE TYPE: R-A040919-02 Retail
SHORT DESCRIPTION: Update Retail transaction processing issues
INTENDED AUDIENCE: Retail Operations
DAY AFFECTED: April 9, 2019
LONG DESCRIPTION: The Market Interface Service Provider (MISP) that was experiencing an issue receiving outbound retail transactions has corrected their issue. All backlogs in ERCOT systems were reprocessed as of 19:30 CPT on April 9, 2019.
CONTACT: If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via email at .
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