NOTICE DATE:  April 10, 2019

NOTICE TYPE:  R-A040919-02 Retail

SHORT DESCRIPTION:  Update Retail transaction processing issues

INTENDED AUDIENCE:  Retail Operations

DAY AFFECTED:  April 9, 2019

LONG DESCRIPTION:  The Market Interface Service Provider (MISP) that was experiencing an issue receiving outbound retail transactions has corrected their issue.  All backlogs in ERCOT systems were reprocessed as of 19:30 CPT on April 9, 2019.

CONTACT:  If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via email at [log in to unmask].

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