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NOTICE DATE:  01/24/20 10:20:07

NOTICE TYPE:  Initial Outage Notice - Retail Transaction Processing

INTENDED AUDIENCE:  Retail Operations Issues subscribers

DAY AFFECTED:  01/24/20 03:45:00

DESCRIPTION:  ERCOT is currently experiencing an issue with Retail Transaction Processing.

ERCOT will provide additional information as it becomes available.

CONTACT:  If you have any questions, please contact your ERCOT Account Manager.  You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via e-mail at [log in to unmask].


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