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NOTICE DATE: April 14, 2020

NOTICE TYPE: M-A041420-01 Release

SHORT DESCRIPTION: Market Information System (MIS) Satisfaction Survey

INTENDED AUDIENCE: Market Information System (MIS) Users

DAYS AFFECTED: April 24, 2020

LONG DESCRIPTION: ERCOT is in the process of updating the Market Information System (MIS) user interface with the goal of making it easier for users to access MIS applications, data extracts and reports. 

Upgrade timeline:

In order to gauge current satisfaction with the MIS and engage frequent MIS users during the next few months, ERCOT has developed a short survey. ERCOT requests that MIS users complete this survey by Friday, April 24, 2020. The survey also allows MIS users who frequent the MIS daily, accessing multiple applications, data extracts and reports, to volunteer to be contacted by ERCOT for additional questions and to provide feedback during the development and testing of the changes to the MIS.

Authorized Representatives and User Security Administrators (USAs) are encouraged to forward this notice to frequent MIS users in their organizations.

ACTION REQUIRED:   Please forward this notice to MIS users in your organization and encourage frequent MIS users to volunteer for continued engagement with ERCOT.  ERCOT requests that MIS users complete this survey by Friday April 24, 2020. 

Access the survey here: MIS User Survey

Please add your name and contact information within the survey if you are a frequent MIS user and want to volunteer to be contacted by ERCOT with additional questions.

CONTACT: If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via email at [log in to unmask].

If you are receiving email from a public ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com.

 

dg/mm