NOTICE DATE: February 19, 2021
NOTICE TYPE:  CNP-M-A021521-07 - Market Call - Final
DAYS AFFECTED:  Friday, February 19, 2021
SHORT DESCRIPTION:  CenterPoint Energy's transaction processing issue has been resolved
INTENDED AUDIENCE:  All Market Participants
LONG DESCRIPTION: The CenterPoint Energy transaction processing issue has been resolved, and our daily Market Call is scheduled for today.  All Market Participants should take note of the following:

     *   CNP has turned off infinite retries
     *   AMS failures are being routed to the field completion
     *   All transactions are processing as normal
     *   No action from market participants is needed
ADDITIONAL INFORMATION: This is the final notice regarding this transaction processing issue.

  *   Available web links to share with your customer for ongoing information related to this weather event

CenterPoint Energy website:  centerpointenergy.com<https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.centerpointenergy.com%2F&data=04%7C01%7Ccevera.white%40centerpointenergy.com%7C8fdf6778aad743d1079308d8d4ebba15%7C88cc5fd7fd7844b6ad75b6915088974f%7C0%7C0%7C637493456186132937%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=eBH7VTSbARLLRotX9PlP1KTxxZNjifrBAezeFFrzevI%3D&reserved=0>
Social media channels:  www.facebook.com/CenterPointEnergy/<https://nam04.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.facebook.com%2FCenterPointEnergy%2F&data=04%7C01%7Ccevera.white%40centerpointenergy.com%7C8fdf6778aad743d1079308d8d4ebba15%7C88cc5fd7fd7844b6ad75b6915088974f%7C0%7C0%7C637493456186142933%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=NlvFcKIb4bQdRedl2A%2Fi9%2FewR1K%2B6L5IqONfEamN5yw%3D&reserved=0> and www.twitter.com/CNPalerts<https://nam04.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.twitter.com%2FCNPalerts&data=04%7C01%7Ccevera.white%40centerpointenergy.com%7C8fdf6778aad743d1079308d8d4ebba15%7C88cc5fd7fd7844b6ad75b6915088974f%7C0%7C0%7C637493456186152926%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=HqrmuWdLKx60kQ04ynt%2FUhyMLUsnfnVS4j3Z5a7Dvvo%3D&reserved=0>
Outage Tracker<https://nam04.safelinks.protection.outlook.com/?url=http%3A%2F%2Fgis.centerpointenergy.com%2Foutagetracker%2F&data=04%7C01%7Ccevera.white%40centerpointenergy.com%7C8fdf6778aad743d1079308d8d4ebba15%7C88cc5fd7fd7844b6ad75b6915088974f%7C0%7C0%7C637493456186152926%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=dro1%2ByKJaj0IfMhmUGZvGZZvbAY2rG71l8at%2BYMJx08%3D&reserved=0> for general outage locations
CenterPointEnergy.com/StormCenter<https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.centerpointenergy.com%2Fen-us%2Fresidential%2Fsafety%2Fweather-storm-center%3Fsa%3Dho&data=04%7C01%7Ccevera.white%40centerpointenergy.com%7C8fdf6778aad743d1079308d8d4ebba15%7C88cc5fd7fd7844b6ad75b6915088974f%7C0%7C0%7C637493456186162921%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=IS6QdkFd9GprZm4woz0ouLHIz6QamV47HF8pqu7w6l4%3D&reserved=0> for electric and natural gas safety tips and other resources.
For steps customers can take to reduce their energy use, they can visit http://www.ercot.com/about/conservation<https://nam04.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.ercot.com%2Fabout%2Fconservation&data=04%7C01%7Ccevera.white%40centerpointenergy.com%7C8fdf6778aad743d1079308d8d4ebba15%7C88cc5fd7fd7844b6ad75b6915088974f%7C0%7C0%7C637493456186162921%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=Ga3OYmvJSiyfioR8NZznP%2FLU%2FengaDUNlg5PRL%2B0cUo%3D&reserved=0>

  *   CenterPoint Energy daily Market Call @ 4:00 PM

Meeting number (access code): 145 250 7028

Join by phone
+1-415-655-0002 US Toll
Meeting password: AjGtHBQ2J58
Join<https://centerpointenergy.webex.com/centerpointenergy/j.php?MTID=m75bb70a621e2320ea26d81e30fa64a94>


Competitive Retailer Relations
CenterPoint Energy Houston Electric, LLC


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