NOTICE DATE: August 2, 2021

NOTICE TYPE: M-C080221-02 Outage Retail/Wholesale

SHORT DESCRIPTION:  Digital Certificate Installation Process Software Outage - Resolved

INTENDED AUDIENCE: User Security Administrators (USAs)

DAYS AFFECTED: August 2, 2021 

LONG DESCRIPTION: The outage reported in M-C080221-01 Digital Certificate Installtion Process Software Outage has been resolved and the vendor certificate software used by ERCOT's Market Participant Identity Management (MPIM) system has been restored.  The software functionality to install Digital Certificates is now fully functional and those who install Digital Certificates can resume all Digital Certificate activities.

CONTACT: If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via email at [log in to unmask].

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