NOTICE DATE:  August 9, 2021

 

NOTICE TYPE:  CNP-M-A080921-02 – Final

 

SHORT DESCRIPTION:  National Weather Service Heat Advisory – CenterPoint Energy Suspension of Disconnect for Non-Pay Orders has EXPIRED.

 

INTENDED AUDIENCE:  Retail Electric Providers

 

LONG DESCRIPTION:  The National Weather Service issued a Heat Advisory effective at 11:00 AM CDT Monday August 9, 2021, for the CenterPoint Energy Service Territory, which required the implementation of an Extreme Weather Moratorium on Disconnects beginning today. This Heat Advisory has expired meaning that CenterPoint Energy will resume disconnects for non-pay based on the dates in the table below.

 

In accordance with PUC rules, DNP orders will not be executed during the DNP Moratorium for customers in the below counties.

 

 

CenterPoint Energy’s Process for Extreme Weather Moratoriums on Disconnects:

·       Disconnect for Non-Payment (DNP) 650_01 transactions that were previously submitted and are currently in our system will be Completed Unexecutable with a code of “V001” for any DNP with a “Date Wanted” that is within the Moratorium window.  

·       Same Day 650_01 Disconnect for Non-Payment (DNP) transactions that are submitted during this Moratorium will be rejected with a “WTM” Reject Code  

·       Any 650_01 DNP transactions received with a future requested “Date Wanted” will be accepted and scheduled.  However, those DNPs may be subsequently Completed Unexecutable with a code of “V001” if the “Date Wanted” falls within this Moratorium window. 

 

ADDITIONAL INFORMATION:  This is the final Notice concerning this Heat Advisory.

 

CONTACT:  If you have any questions regarding this notification, please send an email to [log in to unmask]

 

 

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CenterPoint Energy Houston Electric, LLC