NOTICE DATE: April 27, 2022

NOTICE TYPE: R-A042722-01 Retail

SHORT DESCRIPTION: Retail Processing Issues


DAYS AFFECTED: April 27, 2022

LONG DESCRIPTION: ERCOT is currently experiencing an issue impacting multiple Retail systems.

ADDITIONAL INFORMATION: Root cause investigation continues and updates will be provided as information becomes available.

CONTACT: If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via email at [log in to unmask].

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