NOTICE DATE: June 29, 2022

NOTICE TYPE: M-C062922-01 Outage

SHORT DESCRIPTION: The iOS version of the ERCOT mobile app is experiencing an outage at this time.

INTENDED AUDIENCE: All Market Participants

DAYS AFFECTED: July 29, 2018, 06:00 -- ongoing 

LONG DESCRIPTION: ERCOT is in contact with the Apple Store and working to correct the outage issue. Users that downloaded the updated version (7.3.7) of the app within the last 24 hours will receive a 403 error and content will not be displayed.

Content on the ERCOT mobile app is available on the website.  

ACTION REQUIRED: Users will need to update the ERCOT mobile app once the issue is resolved.

ADDITIONAL INFORMATION: This issue only affects the iOS/Apple version of the ERCOT mobile app. The Android version works as expected.

ERCOT will send an additional notice when the issue is resolved.  

CONTACT: If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via email at [log in to unmask].

If you are receiving email from a public ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com.

dg

To unsubscribe from the NOTICE_OUTAGES_RETAIL list, click the following link:
https://lists.ercot.com/cgi-bin/wa?SUBED1=NOTICE_OUTAGES_RETAIL&A=1