NOTICE DATE: July 21, 2022

NOTICE TYPE: R-A072122-01 - Retail MarkeTrak Outage

SHORT DESCRIPTION: ERCOT's MarkeTrak system experienced an unexpected outage

INTENDED AUDIENCE: TDSPs, LSEs

DAYS AFFECTED: July 21, 2022 7:00 am - 8:25 am

LONG DESCRIPTION: ERCOT experienced an outage of the MarkeTrak Issues Resolution application this morning. Services have been restored.

CONTACT: If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via email at [log in to unmask].

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