NOTICE DATE: March 6, 2023
NOTICE TYPE: W-A030623-01 Unplanned Outage
SHORT DESCRIPTION: Unplanned RIOO outage for stabilization release
INTENDED AUDIENCE: Resource Entities & TSPs
DAYS AFFECTED: March 7, 2023
LONG DESCRIPTION: The Resource Integration and Ongoing Operations (RIOO) system will be unavailable from 10:30AM until 12:00PM on March 7, 2023, to release defect fixes and improvements.
New Users requesting access to the system should request only the roles that apply to them as follows -
Transmission Service Providers: GINR_M_Operator
Resource Entities: RIOORS_M_Operator
If using the system prior to the release, users should exit the system and clear cache before launching it again.
ADDITIONAL INFORMATION: A RIOO Services user account is required to access the RIOO system. Guides for creating user accounts can be found under RIOO Documentation on the Resource Integration webpage.
The release addresses issues reported with viewing projects that are Settlement Only Distribution Generators and Load Resources projects in RIOO-Resource Services (RIOO-RS). After the release, users who are not able to view their existing Settlement Only Distribution Generators or Load Resources in RIOO-RS should notify ERCOT via email to [log in to unmask].
CONTACT: If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via email at [log in to unmask].
If you are receiving email from a public ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com.
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