Thank you

Carmen Jimenez AR Management Specialist 910 Louisiana Houston, TX 77002 Email: [log in to unmask]">[log in to unmask]

 

 

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NOTICE DATE:  July 15, 2023

 

NOTICE TYPE:  CNP-M-A070923-11 – Update

 

SHORT DESCRIPTION:  National Weather Service Heat Advisory – CenterPoint Energy Suspension of Disconnect for Non-Pay Orders

 

INTENDED AUDIENCE:  Retail Electric Providers

 

LONG DESCRIPTION:  The National Weather Service has issued an additional Heat Advisory effective at 11:00 AM CDT on Monday July 10, 2023, for the CenterPoint Energy Service Territory, which requires the extension of the Extreme Weather Moratorium on Disconnects that began on Sunday, July 9, 2023.  This additional Heat Advisory will be in effect until 9:00 PM CDT Sunday, July 16, 2023.

 

The National Weather Service Heat Advisory underlying this DNP moratorium covers Austin, Brazoria, Chambers, Colorado, Fort Bend, Galveston, Harris, Liberty, Matagorda Montgomery, Waller, and Wharton Counties.  As noted in Sec. 7.6.5.4 of the ERCOT Retail Market Guide, it is CNP’s practice to suspend DNPs across our entire territory when the National Weather Service issues a Heat Advisory for a county within our territory.

 

In accordance with PUC rules, DNP orders will not be executed during the DNP Moratorium for customers in the below counties. CenterPoint Energy will resume working DNP orders in these counties on the date specified in the table below unless the extreme weather event is extended.

 

Red = New counties added

Yellow = Counties extended

White = No new updates

Green = Counties where CenterPoint Energy will resume disconnecting effective today

 

 

CenterPoint Energy’s Process for Extreme Weather Moratoriums on Disconnects:

• Disconnect for Non-Payment (DNP) 650_01 transactions that were previously submitted and are currently in our system will be Completed Unexecutable with a code of “V001” for any DNP with a “Date Wanted” that is within the Moratorium window.
• Same Day 650_01 Disconnect for Non-Payment (DNP) transactions that are submitted during this Moratorium will be rejected with a “WTM” Reject Code
• Any 650_01 DNP transactions received with a future requested “Date Wanted” will be accepted and scheduled. However, those DNPs may be subsequently Completed Unexecutable with a code of “V001” if the “Date Wanted” falls within this Moratorium window.

 

ADDITIONAL INFORMATION:  Additional information concerning this Heat Advisory will be provided when it becomes available.

 

CONTACT: If you have any questions regarding this notification, please send an email to [log in to unmask]

 

 

Competitive Retailer Relations

CenterPoint Energy Houston Electric, LLC