NOTICE DATE: February 12, 2024

NOTICE TYPE: R-A021224-01 Retail Operations Degradation

SHORT DESCRIPTION: ERCOT experienced a degradation sending outbound retail transactions for approximately 1 hour this morning.


DAYS AFFECTED: February 12, 2024

LONG DESCRIPTION: ERCOT experienced a degradation of outbound processing which began at 7:56 am to 8:57am on February 12, 2024.  No data was lost but response times were adversely impacted.  

CONTACT: If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via email at [log in to unmask].

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