NOTICE DATE: May 16, 2024

NOTICE TYPE: R-A051624-02 Retail Performance Degradation

SHORT DESCRIPTION: Update: ERCOT systems continue to process through large volumes of retail transactions


DAYS AFFECTED: May 16, 2024 - Ongoing

LONG DESCRIPTION: ERCOT queues remain unusually large as we process through the aforementioned backlog.  The volumes are decreasing and expected to clear entirely late this evening.  ERCOT staff will continue to monitor until completion is confirmed.

CONTACT: If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via email at [log in to unmask].

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