NOTICE DATE: August 1, 2024

NOTICE TYPE: M-C080124-01 Outage

SHORT DESCRIPTION: MIS degradation issue causing an "Internal Server Error" 

INTENDED AUDIENCE: All Market Participants

DAYS AFFECTED: August 1, 2024, 12:20 - 1:15

LONG DESCRIPTION: The ERCOT Market Information System (MIS) experienced an issue causing an "Internal Server Error" when attempting to authenticate users on mis.ercot.com via siteminder. This occurred from 12:20 p.m. and was resolved and stabilized at 1:15 p.m. No action is necessary

CONTACT: If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via email at [log in to unmask].

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mm