NOTICE DATE: February 11, 2025
NOTICE TYPE: M-A021125-01 Operations
SHORT DESCRIPTION: “No Concurrent licenses are available” being reported in MarkeTrak
INTENDED AUDIENCE: TDSPs and LSEs
DAYS AFFECTED: February 11, 2025
LONG DESCRIPTION: ERCOT has received reports of users receiving the message “No Concurrent licenses are available” in the MarkeTrak application. Peak user counts have subsided and the application remains available. Mitigation steps are being investigated.
CONTACT: If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via email at [log in to unmask].
If you are receiving email from a public ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com.
dg