***** EXTERNAL Email *****Please be cautious and evaluate before you click on links, open attachments, or provide credentials. As a reminder, please report phishing emails via the Report Phishing button. If the button is not available, then please forward to [log in to unmask]
FYI,
Most Updated Moratorium List: https://lists.ercot.com/cgi-bin/wa?A0=WEATHER_MORATORIUMS&TOC=&S=b
Regards,
Rosend Velasquez
Customer Care Supervisor
AGR Group
https://urldefense.com/v3/__http://www.agrgroupinc.com__;!!DR3VkBMYqM1H!Z65ycUTOuGaz-PGA4eij0BQG3ly6rzZ--6BThbYsyz8Njvx_AkiL9deZfoca39enyyux9LjXaB80MBfwUMsSGmHGtFmOHcf7vkY$ <https://urldefense.com/v3/__http://www.executiveenergy.com/__;!!DR3VkBMYqM1H!Z65ycUTOuGaz-PGA4eij0BQG3ly6rzZ--6BThbYsyz8Njvx_AkiL9deZfoca39enyyux9LjXaB80MBfwUMsSGmHGtFmOSgN6fnI$ >
[cid:74893a0f-5cb3-4f8b-8a48-a95b08b19b17]
AGR GROUP is your trusted and reliable partner in business. We harness the power of technology without ever losing the human touch. Our priority is your growth.
The information transmitted, including attachments, is intended only for the person(s) or entity to which it is addressed and may contain confidential and/or privileged material. Any review, re-transmission, dissemination or other use of, or taking of any action in reliance upon this information by persons or entities other than the intended recipient is prohibited. If you received this in error, please contact the sender and destroy any copies of this information.
________________________________
From: Weather Moratorium communications related to Extreme Weather <[log in to unmask]> on behalf of Competitive Retailer Relations <[log in to unmask]>
Sent: Tuesday, August 15, 2023 3:35 PM
To: [log in to unmask] <[log in to unmask]>
Subject: CNP-M-A072923-30 CenterPoint Energy Heat Advisory – Suspension of Disconnect for Non-Payment Orders – Update
***** EXTERNAL Email *****
Please be cautious and evaluate before you click on links, open attachments, or provide credentials. As a reminder, please report phishing emails via the Report Phishing button. If the button is not available, then please forward to [log in to unmask]
NOTICE DATE: August 15, 2023
NOTICE TYPE: CNP-M-A072923-30– Update
SHORT DESCRIPTION: National Weather Service Heat Advisory – CenterPoint Energy Suspension of Disconnect for Non-Pay Orders
INTENDED AUDIENCE: Retail Electric Providers
LONG DESCRIPTION: The National Weather Service has issued an additional Heat Advisory which is now in effect until 9:00 PM CDT on Wednesday, August 16, 2023, for the CenterPoint Energy Service Territory, which requires the implementation of an Extreme Weather Moratorium on Disconnects that began on Sunday July 30, 2023.
The National Weather Service Heat Advisory underlying this DNP moratorium covers Austin, Brazoria, Chambers, Colorado, Fort Bend, Galveston, Harris, Liberty, Matagorda, Montgomery, Waller, and Wharton Counties. As noted in Sec. 7.6.5.4 of the ERCOT Retail Market Guide, it is CNP’s practice to suspend DNPs across our entire territory when the National Weather Service issues a Heat Advisory for a county within our territory.
In accordance with PUC rules, DNP orders will not be executed during the DNP Moratorium for customers in the below counties. CenterPoint Energy will resume working DNP orders in these counties on the date specified in the table below unless the extreme weather event is extended.
Red = New counties added
Yellow = Counties extended
White = No new updates
Green = Counties where CenterPoint Energy will resume disconnecting effective today
County Name
Effective Date of DNP Moratorium
Last Date of DNP Moratorium
Date DNP Orders Resume
Austin
7/30/2023
8/18/2023
8/21/2023
Brazoria
7/30/2023
8/18/2023
8/21/2023
Chambers
7/30/2023
8/18/2023
8/21/2023
Colorado
7/30/2023
8/18/2023
8/21/2023
Fort Bend
7/30/2023
8/18/2023
8/21/2023
Galveston
7/30/2023
8/18/2023
8/21/2023
Harris
7/30/2023
8/18/2023
8/21/2023
Liberty
7/30/2023
8/18/2023
8/21/2023
Matagorda
7/30/2023
8/18/2023
8/21/2023
Montgomery
7/30/2023
8/18/2023
8/21/2023
Waller
7/30/2023
8/18/2023
8/21/2023
Wharton
7/30/2023
8/18/2023
8/21/2023
CenterPoint Energy’s Process for Extreme Weather Moratoriums on Disconnects:
* Disconnect for Non-Payment (DNP) 650_01 transactions that were previously submitted and are currently in our system will be Completed Unexecutable with a code of “V001” for any DNP with a “Date Wanted” that is within the Moratorium window.
* Same Day 650_01 Disconnect for Non-Payment (DNP) transactions that are submitted during this Moratorium will be rejected with a “WTM” Reject Code
* Any 650_01 DNP transactions received with a future requested “Date Wanted” will be accepted and scheduled. However, those DNPs may be subsequently Completed Unexecutable with a code of “V001” if the “Date Wanted” falls within this Moratorium window.
ADDITIONAL INFORMATION: Additional information concerning this Heat Advisory will be provided when it becomes available.
CONTACT: If you have any questions regarding this notification, please send an email to [log in to unmask]<mailto:[log in to unmask]>
Competitive Retailer Relations
CenterPoint Energy Houston Electric, LLC
________________________________
Access the WEATHER_MORATORIUMS Home Page and Archives<https://lists.ercot.com/cgi-bin/wa?A0=WEATHER_MORATORIUMS>
Unsubscribe from the WEATHER_MORATORIUMS List<https://lists.ercot.com/cgi-bin/wa?TICKET=NzM4Nzc3IHJ2ZWxhc3F1ZXpAQUdSR1JPVVBJTkMuQ09NIFdFQVRIRVJfTU9SQVRPUklVTVMgIBQVlnVYe2xI&c=SIGNOFF>
########################################################################
Access the WEATHER_MORATORIUMS Home Page and Archives:
https://lists.ercot.com/cgi-bin/wa?A0=WEATHER_MORATORIUMS
Unsubscribe from the WEATHER_MORATORIUMS List:
http://listprod1.ercot.com/cgi-bin/wa?SUBED1=WEATHER_MORATORIUMS
########################################################################
|
