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NOTICE DATE: March 30, 2017 NOTICE TYPE: M-B033017-02 Unplanned Outage – Retail/Wholesale SHORT DESCRIPTION: Unplanned Outage INTENDED AUDIENCE: ERCOT Market Participants DAY AFFECTED: March 30, 2017 LONG DESCRIPTION: ERCOT experienced an unplanned outage with the following impacts: From 9:05 AM to approximately 9:15 AM the following services were unavailable:
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NOTICE DATE: March 26, 2017 NOTICE TYPE: R-A022217-06 Release – Retail SHORT DESCRIPTION: Completion – Retail Release INTENDED AUDIENCE: All Market Participants DAY AFFECTED: March 25, 2017 7:00 PM to March 27, 2017 12:00 AM LONG DESCRIPTION: The ERCOT Retail Release completed at approximately 5:40 PM on March 26, 2017. CONTACT: If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services
NOTICE DATE: December 11, 2016 NOTICE TYPE: R-A110916-04 Release – Retail SHORT DESCRIPTION: Completion – Retail Release INTENDED AUDIENCE: All Market Participants DAY AFFECTED: Sunday, December 11, 2016 from 07:00 to 12:00 LONG DESCRIPTION: The ERCOT Retail Release completed at approximately 10:10 on December 11, 2016. CONTACT: If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via email at [log in to unmask]<mailto:[log in to unmask]>. If you are receiving email from an ERCOT distribution list that you no longer wish to receive, please follow
SHORT DESCRIPTION: Reminder - Retail Release December 2016
INTENDED AUDIENCE: ERCOT Market Participants
DAY AFFECTED: December 11, 2016 from 07:00 to 12:00
LONG DESCRIPTION: ERCOT will be implementing two Retail Market Guide Revisions and a System Change Request in the production environment on December 11, 2016 from 07:00 to 12:00.
SHORT DESCRIPTION: Implementation details of RMGRR127 and RMGRR140
INTENDED AUDIENCE: ERCOT Market Participants
DAY AFFECTED: December 12, 2016
LONG DESCRIPTION: On December 12, 2016, ERCOT will implement Retail Market Guide Revision Request (RMGRR) 127, Efficiencies for Acquisition Transfer and Retail Market Guide Revision Request (RMGRR) 140, Efficiencies for Acquisition Transfer Process.
SHORT DESCRIPTION: Implementation Details of SCR786
INTENDED AUDIENCE: ERCOT Market Participants
DAY AFFECTED: December 11, 2016
LONG DESCRIPTION: On December 11, 2016, ERCOT will implement System Change Request (SCR) 786, Retail Market Test Environment, which was approved by the ERCOT Board on December 8, 2015.
This SCR instructs ERCOT to upgrade the existing Certification (CERT) environment, so that it better mimics the functionality of the production environment. This enhanced CERT environment will provide flexibility and availability for ad-hoc testing requests by Market Participants and will reduce the overall risk to the
SHORT DESCRIPTION: Reminder - Retail Release December 2016
INTENDED AUDIENCE: ERCOT Market Participants
DAY AFFECTED: December 11, 2016 from 07:00 to 12:00
LONG DESCRIPTION: ERCOT will be implementing two Retail Market Guide Revisions and a System Change Request in the production environment on December 11, 2016 from 07:00 to 12:00.
NOTICE DATE: November 11, 2016 NOTICE TYPE: R-A111116-01 Release-Retail SHORT DESCRIPTION: Retail Release INTENDED AUDIENCE: ERCOT Market Participants DAY AFFECTED: December 11, 2016 from 07:00 to 12:00 LONG DESCRIPTION: ERCOT will be implementing two Retail Market Guide Revisions and a System Change Request in the production environment on December 11, 2016 from 07:00 to 12:00. RMGRR127<http://www.ercot.com/mktrules/issues/RMGRR127> and RMGRR140<http://www.ercot.com/mktrules/issues/RMGRR140> - Efficiencies for Acquisition Transfer SCR786<http://www.ercot.com/mktrules/issues/SCR786> - Retail Market Test Environment ADDITIONAL INFORMATION: ERCOT systems may experience intermittent service interruptions during the implementation period. The systems include, but are not limited to:
NOTICE DATE: July 28, 2016 NOTICE TYPE: R-A072816-01 General SHORT DESCRIPTION: Removal of e-mail distribution list market notices for retail market operations issues INTENDED AUDIENCE: Subscribers to e-mail distribution list for ERCOT Retail Processing Issues DAY AFFECTED: September 1, 2016 LONG DESCRIPTION: You are receiving this Market Notice because you are subscribed to the following e-mail distribution list:
NOTICE DATE: July 22, 2016 NOTICE TYPE: R-A062316-03 Release-Retail SHORT DESCRIPTION: Reminder - Retail Release INTENDED AUDIENCE: ERCOT Market Participants DAY AFFECTED: July 24, 2016 from 06:00 to 21:00 LONG DESCRIPTION: ERCOT will be implementing two Retail Market Guide Revisions in the production environment on July 24, 2016 from 06:00 to 21:00. RMGRR126 - This Retail Market Guide Revision Request (RMGRR) requires ERCOT to validate that the Electric Service Identifiers (ESI IDs) provided in the Customer Billing Contact Information (CBCI) file are valid in the ERCOT registration system. RMGRR137 - Competitive Retailers (CRs) need to provide current and accurate customer
NOTICE DATE: July 13, 2016 NOTICE TYPE: R-A062316-02 Release-Retail SHORT DESCRIPTION: Reminder - Retail Release INTENDED AUDIENCE: ERCOT Market Participants DAY AFFECTED: July 24, 2016 from 06:00 to 21:00 LONG DESCRIPTION: ERCOT will be implementing two Retail Market Guide Revisions in the production environment on July 24, 2016 from 06:00 to 21:00. RMGRR126 - This Retail Market Guide Revision Request (RMGRR) requires ERCOT to validate that the Electric Service Identifiers (ESI IDs) provided in the Customer Billing Contact Information (CBCI) file are valid in the ERCOT registration system. RMGRR137 - Competitive Retailers (CRs) need to provide current and accurate customer
NOTICE DATE: June 23, 2016 NOTICE TYPE: R-A062316-01 Release-Retail SHORT DESCRIPTION: Retail Release INTENDED AUDIENCE: ERCOT Market Participants DAY AFFECTED: July 24, 2016 from 06:00 to 21:00 LONG DESCRIPTION: ERCOT will be implementing two Retail Market Guide Revisions in the production environment on July 24, 2016 from 06:00 to 21:00. RMGRR126 - This Retail Market Guide Revision Request (RMGRR) requires ERCOT to validate that the Electric Service Identifiers (ESI IDs) provided in the Customer Billing Contact Information (CBCI) file are valid in the ERCOT registration system. RMGRR137 - Competitive Retailers (CRs) need to provide current and accurate customer billing information
NOTICE DATE: September 2, 2015 NOTICE TYPE: M-A082715-04 General SHORT DESCRIPTION: FINAL: ERCOT External Web Services Secure Sockets Layer certificate INTENDED AUDIENCE: All Market Participants DAY AFFECTED: AUDIENCE: All Market Participants DAY AFFECTED: September 2, 2015 from 11:25 a.m. - 11:30 a.m. CPT LONG DESCRIPTION: ERCOT completed updating its Secure Sockets Layer (SSL) certificate as scheduled at 11:28 a.m. CPT with no major issues reported regarding API submissions and queries. CONTACT: If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client
NOTICE DATE: September 1, 2015 NOTICE TYPE: M-A082715-03 General SHORT DESCRIPTION: Reminder - Action Required: ERCOT External Web Services Secure Sockets Layer certificate update INTENDED AUDIENCE: All Market Participants DAY AFFECTED: September 2, 2015 from 11:25 a.m. - 11:30 a.m. CPT LONG DESCRIPTION: On September 2, 2015, between 11:25 a.m. and 11:30 a.m. CPT, ERCOT will update the expiring Secure Sockets Layer (SSL) certificate required for programmatic access to ERCOT's External Web Services (EWS) Application Programmatic Interface (API) (https://misapi.ercot.com). ACTION REQUIRED: Prior to 11:25 a.m. on September 2, 2015, all Market Participants that communicate with the ERCOT EWS API (https://misapi.ercot.com)
Resending the Notice with corrected date in Action Required section.
From: ERCOT Client Services Sent: Friday, August 28, 2015 2:52 PM To: [log in to unmask]; [log in to unmask]; [log in to unmask] Cc: 1 ERCOT Client Service Reps Subject: M-A082715-02 Reminder Action Required: ERCOT External Web Services Secure Sockets Layer certificate update
NOTICE DATE: August 28, 2015 NOTICE TYPE: M-A082715-02 General SHORT DESCRIPTION: Reminder Action Required: ERCOT External Web Services Secure Sockets Layer certificate update INTENDED AUDIENCE: All Market Participants DAY AFFECTED: September 2, 2015 from 11:25 a.m. - 11:30 a.m. CPT LONG DESCRIPTION: On September 2, 2015, between 11:25 a.m. and 11:30 a.m. CPT, ERCOT will
NOTICE DATE: August 28, 2015 NOTICE TYPE: M-A082715-02 General SHORT DESCRIPTION: Reminder Action Required: ERCOT External Web Services Secure Sockets Layer certificate update INTENDED AUDIENCE: All Market Participants DAY AFFECTED: September 2, 2015 from 11:25 a.m. - 11:30 a.m. CST LONG DESCRIPTION: On September 2, 2015, between 11:25 a.m. and 11:30 a.m. CST, ERCOT will update the expiring Secure Sockets Layer (SSL) certificate required for programmatic access to ERCOT's External Web Services (EWS) Application Programmatic Interface (API) (https://misapi.ercot.com). ACTION REQUIRED: Prior to 11:25 a.m. on September 22, 2015, all Market Participants that communicate with the ERCOT EWS API (https://misapi.ercot.com) must
NOTICE DATE: August 27, 2015 NOTICE TYPE: M-A082715-01 General SHORT DESCRIPTION: Action Required: ERCOT External Web Services Secure Sockets Layer certificate update INTENDED AUDIENCE: All Market Participants DAY AFFECTED: September 2, 2015 from 11:25 a.m. - 11:30 a.m. CPT LONG DESCRIPTION: On September 2, 2015, between 11:25 a.m. and 11:30 a.m. CPT, ERCOT will update the expiring Secure Sockets Layer (SSL) certificate required for programmatic access to ERCOT's External Web Services (EWS) Application Programmatic Interface (API) (https://misapi.ercot.com). ACTION REQUIRED: Prior to 11:25 a.m. on September 2, 2015, all Market Participants that communicate with the ERCOT EWS API (https://misapi.ercot.com) must install
NOTICE DATE: August 14, 2015 NOTICE TYPE: M-A081415-01 Release - Retail/Wholesale SHORT DESCRIPTION: Planned system maintenance with impacted services INTENDED AUDIENCE: ERCOT Market Participants DAY AFFECTED: August 26, 2015 LONG DESCRIPTION: ERCOT will be performing planned system maintenance of the Market Information System (MIS) on August 26, 2015, within a maintenance window of 18:00 - 20:00. During the maintenance period, the following services may be unavailable: * Components of the ERCOT Market Information System (MIS) including:
NOTICE DATE: July 2, 2015 NOTICE TYPE: R-A070215-01 Retail Processing SHORT DESCRIPTION: Retail Transaction Processing Issue INTENDED AUDIENCE: CRs and TDSPs DAY AFFECTED: July 1, 2015 and July 2, 2015
LONG DESCRIPTION: From Wednesday 7/1/2015 at 15:25 until today 7/2/2015 at approximately 15:30 ERCOT erroneously sent reject responses indicating duplication (DUP) for a small subset of LSEs.
NOTICE DATE: July 1, 2015 NOTICE TYPE: R-A070115-01 Retail Processing SHORT DESCRIPTION: Retail transaction processing issue INTENDED AUDIENCE: CRs and TDSPs DAY AFFECTED: July 1, 2015 LONG DESCRIPTION: ERCOT experienced a NAESB issue on July 1, 2015, from 15:25 to 15:34. As a result, Market Participants may have received NAESB processing errors or experienced delays in Retail transaction processing until approximately 19:00, when the transaction backlog was cleared and normal processing resumed. No Market Participant action is required. ERCOT is investigating the root cause. CONTACT: If you have any questions, please contact your ERCOT Account Manager. You may also call
NOTICE DATE: June 29, 2015 NOTICE TYPE: R-A062915-02 Outage SHORT DESCRIPTION: Market Data Transparency Web Services Issue Resolved INTENDED AUDIENCE: CRs and TDSPs DAY AFFECTED: June 29, 2015 LONG DESCRIPTION: The issue affecting Market Data Transparency (MDT) Web Services was identified and resolved on June 29, 2015 at 7:10 PM. All services are available. Root cause was a code migration on June 23, 2015 at approximately 6:00 PM. CONTACT: If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via
NOTICE DATE: June 29, 2015 NOTICE TYPE: M-A062915-01 Outage SHORT DESCRIPTION: Market Data Transparency Web Services Issue INTENDED AUDIENCE: CRs and TDSPs DAY AFFECTED: June 29, 2015 LONG DESCRIPTION: ERCOT is experiencing issues with the following portions of Market Data Transparency (MDT) Web Services, which are accessed via Market Information System (MIS):
* Provide ESIIDs where AMS interval data not loaded for a trade date
NOTICE DATE: June 25, 2015 NOTICE TYPE: R-A062515-01 Retail SHORT DESCRIPTION: MIS Services Unavailable or Experiencing Slow Performance INTENDED AUDIENCE: CRs, TDSPs, and Resource Entities DAY AFFECTED: June 25, 2015 DESCRIPTION: Between approximately 2:45 PM and 4:45 PM on June 25, 2015, the following services accessible via ERCOT's Market Information System (MIS) were either unavailable or experienced slow performance:
NOTICE DATE: June 18, 2015 NOTICE TYPE: R-A061815-01 Retail SHORT DESCRIPTION: Brief outage of services INTENDED AUDIENCE: CRs and TDSPs DAY AFFECTED: June 18, 2015 LONG DESCRIPTION: Beginning at 6:00 PM on June 18, 2015, the following services will be unavailable for up to 30 minutes, while ERCOT restarts database services.
* Find Transaction for historical searches (greater than 1 year) * Market Data Transparency (MDT) Web Services * Extract Subscriber
NOTICE DATE: April 28, 2015 NOTICE TYPE: R-A042815-01 Retail SHORT DESCRIPTION: MIS Find ESIID experiencing longer than normal response times, brief outage of Other Services listed below INTENDED AUDIENCE: CRs and TDSPs DAY AFFECTED: April 28, 2015 DESCRIPTION: Beginning at approximately 09:59, Market Information System (MIS) Find ESIID functionality became degraded, and was taking longer than normal to return results. The issue was identified and corrected by approximately 10:10, and Find ESIID performance restored. A separate, unrelated issue requires the restart of some database services, and will impact the following starting at 11:45 for up to 30 minutes.
NOTICE DATE: March 20, 2015 NOTICE TYPE: M-A030415-03 Release - Retail SHORT DESCRIPTION: Cancellation - Retail Release INTENDED AUDIENCE: ERCOT Market Participants DAY AFFECTED: Cancelled LONG DESCRIPTION: The on-cycle Retail Release planned for 05:00 Sunday, March 29, 2015 through 00:00 Monday, March 30, 2015 has been cancelled. CONTACT: If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via email at [log in to unmask]<mailto:[log in to unmask]>. If you are receiving email from an ERCOT distribution list that you no longer wish to receive, please
INTENDED AUDIENCE: ERCOT Market Participants DAY AFFECTED: 05:00 Sunday, March 29, 2015 through 00:00 Monday, March 30, 2015 LONG DESCRIPTION: ERCOT has an on-cycle Retail Release planned for 05:00 Sunday, March 29, 2015 through 00:00 Monday, March 30, 2015. ADDITIONAL INFORMATION: During this outage, the following functions will be affected:
NOTICE DATE: March 6, 2015 NOTICE TYPE: R-A030515-03 Retail Processing SHORT DESCRIPTION: System issue resulting in impacts to market facing applications INTENDED AUDIENCE: CRs and TDSPs DAY AFFECTED: Thursday, March 5, 2015 from 14:15 through 17:05 LONG DESCRIPTION: ERCOT experienced a system issue on March 5, 2015, from 14:15 through 14:50. As a result the following market facing systems were unavailable or not performing as expected:
NOTICE DATE: March 6, 2015 NOTICE TYPE: R-A030515-02 Retail Processing SHORT DESCRIPTION: Follow-up Retail Market Call scheduled INTENDED AUDIENCE: CRs and TDSPs DAY AFFECTED: March 6, 2015, 3:00 pm LONG DESCRIPTION: ERCOT will hold a follow-up conference call to update Market Participants on the system issue resulting in a delay in transaction processing and other Retail functions being unavailable yesterday afternoon. The conference call will be held at 3:00 pm CST Friday, March 6, 2015. A total of 3,685 transactions were impacted. No Market Participant action is required. Root cause was a system communication issue. Detailed root cause analysis is
NOTICE DATE: March 5, 2015 NOTICE TYPE: R-A030515-01 Retail Processing SHORT DESCRIPTION: System issue resulting in impacts to market facing applications INTENDED AUDIENCE: CRs and TDSPs DAY AFFECTED: Thursday, March 5, 2015 from 14:15 through 14:50 LONG DESCRIPTION: ERCOT experienced a system issue on March 5, 2015, from 14:15 through 14:50. As a result the following market facing systems were unavailable or not performing as expected:
INTENDED AUDIENCE: ERCOT Market Participants DAY AFFECTED: 05:00 Sunday, March 29, 2015 through 00:00 Monday, March 30, 2015 LONG DESCRIPTION: ERCOT has an on-cycle Retail Release planned for 05:00 Sunday, March 29, 2015 through 00:00 Monday, March 30, 2015. ADDITIONAL INFORMATION: During this outage, the following functions will be affected:
SHORT DESCRIPTION: Update - Retail Release Completed
INTENDED AUDIENCE: ERCOT Market Participants DAY AFFECTED: 05:00 Sunday, March 1, 2015 through 00:00 Monday, March 2, 2015 LONG DESCRIPTION: ERCOT on-cycle Retail Release planned for 05:00 Sunday, March 1, 2015 through 00:00 Monday, March 2, 2015 was completed at 17:55 Sunday, March 1, 2015. CONTACT: If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via email at [log in to unmask]<mailto:[log in to unmask]>. If
INTENDED AUDIENCE: ERCOT Market Participants DAY AFFECTED: 05:00 Sunday, March 1, 2015 through 00:00 Monday, March 2, 2015 LONG DESCRIPTION: ERCOT has an on-cycle Retail Release planned for 05:00 Sunday, March 1, 2015 through 00:00 Monday, March 2, 2015. ADDITIONAL INFORMATION: During this outage, the following functions will be affected:
NOTICE DATE: February 19, 2015 NOTICE TYPE: R-A021715-03 Retail Processing SHORT DESCRIPTION: Follow-up Retail Market Call scheduled INTENDED AUDIENCE: CRs and TDSPs DAY AFFECTED: February 20, 2015, 3:00 p.m. LONG DESCRIPTION: ERCOT will hold a follow-up conference call to update Market Participants on the system issue resulting in duplicate transactions. The conference call will be held at 3:00 p.m. CST Friday, February 20, 2015. ADDITIONAL INFORMATION: Please use the conference call information below: Toll Free Number: 1.888.894.0587 Participant Passcode: 691650
NOTICE DATE: February 18, 2015 NOTICE TYPE: R-A021715-02 Retail Processing SHORT DESCRIPTION: Retail Market Call scheduled INTENDED AUDIENCE: CRs and TDSPs DAY AFFECTED: February 18, 2015, 2:30 p.m. LONG DESCRIPTION: ERCOT will hold a conference call to update Market Participants on the system issue resulting in duplicate transactions. The conference call will be held at 2:30 p.m. CST today, February 18, 2015. ADDITIONAL INFORMATION: Please use the conference call information below: Toll Free Number: 1.888.894.0587 Participant Passcode: 691650 CONTACT: If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone
NOTICE DATE: February 17, 2015 NOTICE TYPE: R-A021715-01 Retail Processing SHORT DESCRIPTION: System issue resulting in duplicate transactions INTENDED AUDIENCE: CRs and TDSPs DAY AFFECTED: Tuesday, February 17, 2015 from 10:00 through 14:00 LONG DESCRIPTION: ERCOT experienced a system issue on February 17, 2015, from 10:00 through 14:00. As a result, duplicate transactions were forwarded to Market Participants. ADDITIONAL INFORMATION: This issue may also have resulted in intermittent timeouts of the Find ESIID functionality in MIS. CONTACT: If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at
INTENDED AUDIENCE: ERCOT Market Participants DAY AFFECTED: 05:00 Sunday, March 1, 2015 through 00:00 Monday, March 2, 2015 LONG DESCRIPTION: ERCOT has an on-cycle Retail Release planned for 05:00 Sunday, March 1, 2015 through 00:00 Monday, March 2, 2015. ADDITIONAL INFORMATION: During this outage, the following functions will be affected:
NOTICE DATE: February 13, 2015 NOTICE TYPE: R-A021315-01 Retail SHORT DESCRIPTION: NIDR 867_03 Activity Reports for February 12 regenerated and posted INTENDED AUDIENCE: ERCOT Market Participants DAY AFFECTED: February 12, 2015 LONG DESCRIPTION: During the February 12 NIDR 867_03 data loading job, which began at 15:00, a processing issue occurred. After review of the issue, the decision was made to stop the NIDR loading job and restart it. The reports that were created were determined to be incomplete and were removed from the Market Information System (MIS). ERCOT has provided the corrected information and regenerated reports which are now posted
INTENDED AUDIENCE: ERCOT Market Participants DAY AFFECTED: 05:00 Sunday, March 1, 2015 through 00:00 Monday, March 2, 2015 LONG DESCRIPTION: ERCOT has an on-cycle Retail Release planned for 05:00 Sunday, March 1, 2015 through 00:00 Monday, March 2, 2015. ADDITIONAL INFORMATION: During this outage, the following functions will be affected:
NOTICE DATE: January 9, 2015 NOTICE TYPE: M-A010915-01 Outage SHORT DESCRIPTION: ERCOT Wide Area Network Access INTENDED AUDIENCE: Qualified Scheduling Entities (QSEs) DAY AFFECTED: January 9, 2015 approximately 10:14 to 11:03 LONG DESCRIPTION: ERCOT experienced Wide Area Network (WAN) connectivity issues this morning which may have prevented access for QSEs performing market submissions or receiving notifications. Some QSEs may have been notified that they were moved to the slow listener queue. At this time, all services have been restored and any QSEs moved to the slow listener queue have been placed back into the normal listener queue. CONTACT: If you
NOTICE DATE: December 23, 2014 NOTICE TYPE: R-A122214-02 Retail Processing SHORT DESCRIPTION: Final Update - Potential for improper reporting of NIDR 867_03 Cancel transactions INTENDED AUDIENCE: ERCOT Market Participants DAY AFFECTED: December 20, 2014 LONG DESCRIPTION: Of the 787 cancel transactions that were previously reported as 07 errors (Cancellation does not match an existing read), ERCOT has determined that all but 2 were successfully canceled and should have received error code 00 - Cancellation was successful. The statuses for the transactions previously reported as 07's have been corrected and the reports for the 12/20 NIDR 867_03 Activity Reports were regenerated
NOTICE DATE: December 22, 2014 NOTICE TYPE: R-A122214-01 Retail Processing SHORT DESCRIPTION: Potential for improper reporting of NIDR 867_03 Cancel transactions INTENDED AUDIENCE: ERCOT Market Participants DAY AFFECTED: December 20, 2014 LONG DESCRIPTION: During the December 20 NIDR 867_03 data loading job, which began at 15:00, a processing issue occurred. After review of the issue, the decision was made to stop the NIDR loading job and restart it. The response messages that had been logged prior to the issue were not retained. When the cancels were processed again due to the restart of the job, the secondary response may have
INTENDED AUDIENCE: ERCOT Market Participants DAY AFFECTED: 17:00 Saturday, December 6, 2014 through 00:00 Monday, December 8, 2014 LONG DESCRIPTION: ERCOT has an on-cycle Retail Release planned for 17:00 Saturday, December 6, 2014 through 00:00 Monday, December 8, 2014. ADDITIONAL INFORMATION: During this outage, the following functions will be affected:
NOTICE DATE: November 25, 2014 NOTICE TYPE: R-A111914-02 Informational SHORT DESCRIPTION: Resolved - MarkeTrak system experiencing processing issues INTENDED AUDIENCE: CRs and TDSPs DAY AFFECTED: November 22, 2014 LONG DESCRIPTION: ERCOT has resolved the issue impacting assignment of ownership to MarkeTrak Issues via the API and the creation of new users in the User Interface. A misconfiguration was identified the evening of November 22, 2014 and at this time all expected functionality has been confirmed in production. ADDITIONAL INFORMATION: Market Participant Administrators should resume the creation of new users via the Add User workflow per the MarkeTrak User's Guide. CONTACT:
NOTICE DATE: November 19, 2014 NOTICE TYPE: R-A111914-01 Informational SHORT DESCRIPTION: MarkeTrak system experiencing processing issues INTENDED AUDIENCE: CRs and TDSPs DAY AFFECTED: November 19, 2014 LONG DESCRIPTION: ERCOT's MarkeTrak system is currently experiencing processing issues in two areas of functionality:
* API issues are intermittently being reported affecting the assignment of ownership. We are working directly with those users on a resolution to the errors.
INTENDED AUDIENCE: ERCOT Market Participants DAY AFFECTED: 17:00 Saturday, December 6, 2014 through 00:00 Monday, December 8, 2014 LONG DESCRIPTION: ERCOT has an on-cycle Retail Release planned for 17:00 Saturday, December 6, 2014 through 00:00 Monday, December 8, 2014. ADDITIONAL INFORMATION: During this outage, the following functions will be affected:
NOTICE DATE: August 18, 2014 NOTICE TYPE: W-A081814-07 Gateway Unplanned Outage SHORT DESCRIPTION: ERCOT Gateway Restored INTENDED AUDIENCE: Transmission Service Providers DAY AFFECTED: August 19, 2014 LONG DESCRIPTION: ERCOT unplanned maintenance on the Taylor environments is complete, The ERCOT Gateway (gateway.ercot.com) is back online and operational. The following applications are available for Transmission Service Providers (TSPs).
NOTICE DATE: August 19, 2014 NOTICE TYPE: M-A081814-06 Unplanned Outage SHORT DESCRIPTION: ERCOT Dashboards and Displays Restored; Missed Market Reports During Unplanned Outage INTENDED AUDIENCE: ERCOT Market Participants DAY AFFECTED: August 18 and August 19, 2014 LONG DESCRIPTION: Most of the ERCOT Dashboards and Displays are operational this morning as of 01:30. Updates are dependent upon individual time-based data runs for each Dashboard and Display. Day-Ahead Displays are operational and up-to-date. The following is a listing of reports with missing intervals. These reports do not have retry functionality; therefore, the missed intervals will not be rerun or reposted to the
NOTICE DATE: August 19, 2014 NOTICE TYPE: W-A081814-05 Unplanned Maintenance Complete SHORT DESCRIPTION: Primary Control Center ICCP servers are Operational INTENDED AUDIENCE: QSEs with Resources and TSPs DAY AFFECTED: August 19, 2014 LONG DESCRIPTION: ERCOT un-planned maintenance of the Primary Control Center environments is complete and the Primary Control Center's Inter-Control Center Communications Protocol (ICCP) servers are back online and operational. ACTION REQUIRED: Qualified Scheduling Entities (QSEs) with Resources will need to verify they are receiving telemetry from both the Primary and Secondary Control Center ICCP servers to receive dispatch instructions. Transmission Service Providers (TSPs) who receive data for their
NOTICE DATE: August 18, 2014 NOTICE TYPE: W-A081814-04 Gateway Unplanned Outage SHORT DESCRIPTION: Outage of ERCOT Gateway INTENDED AUDIENCE: Transmission Service Providers DAY AFFECTED: August 18, 2014 LONG DESCRIPTION: ERCOT performed unplanned maintenance on the Taylor environments on August 18, 2014; this caused ERCOT Gateway (gateway.ercot.com) to fail beginning at 05:00. The following applications are not available for Transmission Service Providers (TSPs) until further notice due to ERCOT Gateway outage.
NOTICE DATE: August 18, 2014 NOTICE TYPE: M-A081814-03 Unplanned Outage SHORT DESCRIPTION: ERCOT Dashboards, Displays and Missed Market Reports INTENDED AUDIENCE: ERCOT Market Participants DAY AFFECTED: August 18, 2014 LONG DESCRIPTION: ERCOT experienced reporting issues after systems were failed over to the secondary control center Sunday, August 17, beginning around 18:40. These issues have ceased updates to all the ERCOT Dashboards and Displays. Until the connectivity issues are resolved, the dashboards and displays will not be updating and providing data. There are a number of ERCOT reports that were missed during the connection issues and do not have retry functionality.
NOTICE DATE: August 18, 2014 NOTICE TYPE: M-A081814-02 Unplanned Outage SHORT DESCRIPTION: Market Participants experiencing WAN Connectivity issues INTENDED AUDIENCE: ERCOT Market Participants DAY AFFECTED: August 18, 2014 LONG DESCRIPTION: Market Participants are reporting issues connecting across the ERCOT Wide Area Network (WAN) after systems were failed over to Bastrop. ACTION REQUIRED: Market Participants working through API connectivity issues across ERCOT WAN are asked to call their account manager or the Client Services phone number below to schedule a conference call to re-establish connectivity. ADDITIONAL INFORMATION: Additional information will be provided as necessary. CONTACT: If you have any questions, please
NOTICE DATE: August 18, 2014 NOTICE TYPE: M-A081814-01 Unplanned Outage SHORT DESCRIPTION: Unplanned Outage of Identified ERCOT systems INTENDED AUDIENCE: ERCOT Market Participants DAY AFFECTED: 18:30 August 17, 2014 through 02:00 August 18, 2014 LONG DESCRIPTION: Beginning at 18:30 Sunday August 17, 2014, ERCOT performed un-planned maintenance on the Taylor Data Center environment. The following market facing applications may have experienced a service interruption between 18:30 August 17, 2014, and 02:00 August 18, 2014.
NOTICE DATE: August 17, 2014 NOTICE TYPE: M-A062614-07 Release – Retail SHORT DESCRIPTION: Completion – Retail Release INTENDED AUDIENCE: All Market Participants DAY AFFECTED: 06:00 through 21:00 Sunday, August 17, 2014 LONG DESCRIPTION: The ERCOT planned maintenance outage completed at approximately 16:00, Sunday, August 17, 2014. CONTACT: If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via email at [log in to unmask]<mailto:[log in to unmask]>. If you are receiving email from an ERCOT distribution list that you no longer wish to receive, please follow
NOTICE DATE: August 15, 2014 NOTICE TYPE: M-A062614-06 Release - Retail SHORT DESCRIPTION: Action Required - Change of MarkeTrak Access Information INTENDED AUDIENCE: ERCOT Market Participants DAY AFFECTED: 06:00 through 21:00 Sunday, August 17, 2014 LONG DESCRIPTION: ERCOT has a Retail Release planned for 06:00 through 21:00 Sunday, August 17, 2014. MarkeTrak Project PR010_03 is scheduled for production implementation in this release. ADDITIONAL INFORMATION: During this outage, the following functions will be affected:
NOTICE DATE: August 13, 2014 NOTICE TYPE: R-A081314-02 MarkeTrak GUI Outage SHORT DESCRIPTION: MarkeTrak GUI is now available and Change to ERCOT Public IP Address INTENDED AUDIENCE: LSEs and TDSPs DAY AFFECTED: August 13, 2014 LONG DESCRIPTION: The MarkeTrak GUI is now available. Restoration was complete at approximately 10:00 a.m. Root cause is server hardware failure. ACTION REQUIRED: ERCOT has changed the public IP address of the MarkeTrak GUI. This change could impact market participants' ability to access the GUI. The URL has not changed and the MarkeTrak API was not affected.
From: McCarty, Mike Sent: Wednesday, August 13, 2014 8:25 AM To: [log in to unmask]; [log in to unmask]; [log in to unmask]; [log in to unmask]; [log in to unmask] Cc: 1 ERCOT Client Service Reps; [log in to unmask] ([log in to unmask]); [log in to unmask] ([log in to unmask]) Subject: R-A081314-01 MarkeTrak GUI outage
NOTICE DATE: August 13, 2014 NOTICE TYPE: R-A081314-01 Outage - MarkeTrak GUI SHORT DESCRIPTION: MarkeTrak GUI outage INTENDED AUDIENCE: LSEs and TDSPs DAY AFFECTED: August 13, 2014 LONG DESCRIPTION: ERCOT is experiencing an unplanned outage of MarkeTrak GUI beginning on Wednesday, August 13, 2014 at approximately 4:00 a.m. Root cause is currently under investigation. MarkeTrak API is not affected. CONTACT: If you have any questions, please contact
NOTICE DATE: August 8, 2014 NOTICE TYPE: R-A080814-01 Informational SHORT DESCRIPTION: New SAC04 Code approved INTENDED AUDIENCE: CRs and TDSPs DAY AFFECTED: September 1, 2014 LONG DESCRIPTION: At the August 5, 2014 Retail Market Subcommittee (RMS) meeting, the Texas SET Working Group requested RMS to approve implementation of a new SAC04 code. This request was approved and the new SAC04 Code will be effective September 1, 2014.
NOTICE DATE: August 7, 2014 NOTICE TYPE: M-A062614-05 Release - Retail SHORT DESCRIPTION: Reminder - Retail Release INTENDED AUDIENCE: ERCOT Market Participants DAY AFFECTED: 06:00 through 21:00 Sunday, August 17, 2014 LONG DESCRIPTION: ERCOT has a Retail Release planned for 06:00 through 21:00 Sunday, August 17, 2014. ADDITIONAL INFORMATION: During this outage, the following functions will be affected:
INTENDED AUDIENCE: ERCOT Market Participants DAY AFFECTED: Cancelled LONG DESCRIPTION: The implementation and resultant outage for MarkeTrak Project PR010_03 scheduled for production release on 17:00 Saturday, July 26, 2014 through 00:00 Monday, July 28, 2014 has been cancelled to allow additional time for market participant testing efforts. A tentative date of September 21, 2014 has been set for implementation. Additional information (including regularly scheduled Release Notices) will be provided. Market Participants utilizing the MarkeTrak GUI should continue using the existing MarkeTrak URL (https://marketrak.ercot.com:8443/tmtrack.dll)
INTENDED AUDIENCE: ERCOT Market Participants DAY AFFECTED: 17:00 Saturday, July 26, 2014 through 00:00 Monday, July 28, 2014 LONG DESCRIPTION: ERCOT has an on-cycle Retail Release planned for 17:00 Saturday, July 26, 2014 through 00:00 Monday, July 28, 2014. ADDITIONAL INFORMATION: During this outage, the following functions will be affected:
NOTICE DATE: February 23, 2014 NOTICE TYPE: M-A012214-04 Completion Release - Retail SHORT DESCRIPTION: UPDATE - ERCOT Retail Release Completed INTENDED AUDIENCE: ERCOT Market Participants DAY AFFECTED: 17:00 Saturday, February 22, 2014 through 00:00 Monday, February 24, 2014 LONG DESCRIPTION: ERCOT on-cycle Retail Release planned for 17:00 Saturday, February 22, 2014 through 00:00 Monday, February 24, 2014 was completed at 18:26 Sunday, February 23, 2014. CONTACT: Connectivity issues such as NAESB or MIS can be reported to the ERCOT Help Desk at 512-248-6800, [log in to unmask]<mailto:[log in to unmask]> or tomorrow to your ERCOT Account Manager. If you are receiving email from an ERCOT distribution
NOTICE DATE: February 21, 2014 NOTICE TYPE: M-A012214-03 Release - Retail SHORT DESCRIPTION: Reminder - Retail Release INTENDED AUDIENCE: ERCOT Market Participants DAY AFFECTED: 17:00 Saturday, February 22, 2014 through 00:00 Monday, February 24, 2014 LONG DESCRIPTION: ERCOT has a Retail Release planned for 17:00 Saturday, February 22, 2014 through 00:00 Monday, February 24, 2014. ADDITIONAL INFORMATION: During this outage, the following functions will be affected:
SHORT DESCRIPTION: Reminder - On-cycle Retail Release
INTENDED AUDIENCE: ERCOT Market Participants DAY AFFECTED: 17:00 Saturday, February 22, 2014 through 00:00 Monday, February 24, 2014 LONG DESCRIPTION: ERCOT has an on-cycle Retail Release planned for 17:00 Saturday, February 22, 2014 through 00:00 Monday, February 24, 2014. ADDITIONAL INFORMATION: During this outage, the following functions will be affected:
INTENDED AUDIENCE: ERCOT Market Participants DAY AFFECTED: 17:00 Saturday, February 22, 2014 through 00:00 Monday, February 24, 2014 LONG DESCRIPTION: ERCOT has an on-cycle Retail Release planned for 17:00 Saturday, February 22, 2014 through 00:00 Monday, February 24, 2014. ADDITIONAL INFORMATION: During this outage, the following functions will be affected:
NOTICE DATE: January 7, 2014 NOTICE TYPE: R-A010714-01 - Testing SHORT DESCRIPTION: Testing Worksheet updates INTENDED AUDIENCE: CRs and TDSPs DAY AFFECTED: January 2014 LONG DESCRIPTION: ERCOT requests that Competitive Retailers and TDSPs update their Testing Worksheets as necessary. As changes to contact information occur, Market Participants should update their Testing Worksheet<http://etod.ercot.com/tw/TestingWorksheetOverview.asp> to include the most current contact information. CONTACT: If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via email at [log in to unmask]<mailto:[log in to unmask]>. If you are receiving email from
NOTICE DATE: December 15, 2013 NOTICE TYPE: M-A120513-03 Outage Retail/Wholesale SHORT DESCRIPTION: Completion - Scheduled Maintenance Outage INTENDED AUDIENCE: All Market Participants DAY AFFECTED: Sunday, December 15, 2013 from 06:00 through 21:00 LONG DESCRIPTION: The ERCOT planned maintenance outage completed at approximately 18:21 this evening, Sunday, December 15. CONTACT: Connectivity issues such as NAESB or MIS can be reported to the ERCOT Help Desk at 512-248-6800, [log in to unmask]<mailto:[log in to unmask]> or tomorrow to your ERCOT Account Manager. If you are receiving email from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from
NOTICE DATE: December 13, 2013 NOTICE TYPE: M-A120513-02 Outage Retail/Wholesale SHORT DESCRIPTION: Reminder - Scheduled Maintenance Outage INTENDED AUDIENCE: All Market Participants DAY AFFECTED: Sunday December 15, 2013 from 06:00 through 21:00 LONG DESCRIPTION: During the outage the following functions will be affected:
* Market Participants utilizing NAESB to send/receive transactions to/from ERCOT will NOT be able to send/receive transactions to/from ERCOT during the outage. This includes all retail transactions. * 867 transactions will NOT be forwarded during the outage. * 997 Functional Acknowledgements will NOT be sent during the outage. * MarkeTrak will be unavailable for the duration of
NOTICE DATE: December 5, 2013 NOTICE TYPE: M-A120513-01 Outage Retail/Wholesale SHORT DESCRIPTION: Scheduled Maintenance Outage INTENDED AUDIENCE: All Market Participants DAY AFFECTED: Sunday December 15, 2013 from 06:00 through 21:00 LONG DESCRIPTION: During the outage the following functions will be affected:
* Market Participants utilizing NAESB to send/receive transactions to/from ERCOT will NOT be able to send/receive transactions to/from ERCOT during the outage. This includes all retail transactions. * 867 transactions will NOT be forwarded during the outage. * 997 Functional Acknowledgements will NOT be sent during the outage. * MarkeTrak will be unavailable for the duration of the outage.
NOTICE DATE: November 17, 2013 NOTICE TYPE: M-A110713-03 Completion - Maintenance Outage - Retail/Wholesale SHORT DESCRIPTION: Scheduled Maintenance Outage INTENDED AUDIENCE: All Market Participants DAY AFFECTED: Sunday, November 17, 2013 from 06:00 through 21:00 LONG DESCRIPTION: The ERCOT planned maintenance outage completed at approximately 7:59 p.m., Sunday, November 17. CONTACT: Connectivity issues such as NAESB or MIS can be reported to the ERCOT Help Desk at 512-248-6800, [log in to unmask]<mailto:[log in to unmask]> or tomorrow to your ERCOT Account Manager. If you are receiving email from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe
NOTICE DATE: November 15, 2013 NOTICE TYPE: M-C111513-01 Planned Outage - Retail/Wholesale SHORT DESCRIPTION: ERCOT’s Enterprise Data Warehouse planned maintenance outage INTENDED AUDIENCE: ERCOT Market Participants DAY AFFECTED: November 20, 2013 LONG DESCRIPTION: ERCOT’s Enterprise Data Warehouse will be taken offline on November 20, 2013 from 18:00 to 19:00 for planned maintenance. During the outage the following systems may not be available:
NOTICE DATE: November 15, 2013 NOTICE TYPE: M-A110713-02 Outage Retail/Wholesale SHORT DESCRIPTION: Reminder - Scheduled Maintenance Outage INTENDED AUDIENCE: All Market Participants DAY AFFECTED: Sunday, November 17, 2013 from 06:00 through 21:00 LONG DESCRIPTION: During the outage the following functions will be affected:
* Market Participants utilizing NAESB to send/receive transactions to/from ERCOT will NOT be able to send/receive transactions to/from ERCOT during the outage. This includes all retail transactions. * 867 transactions will NOT be forwarded during the outage. * 997 Functional Acknowledgements will NOT be sent during the outage. * MarkeTrak will be unavailable for the duration of
NOTICE DATE: November 10, 2013 NOTICE TYPE: M-A103113-03 Completion - Maintenance Outage - Retail/Wholesale SHORT DESCRIPTION: Scheduled Maintenance Outage INTENDED AUDIENCE: All Market Participants DAY AFFECTED: Sunday, November 10, 2013 from 06:00 through 21:00 LONG DESCRIPTION: The ERCOT planned maintenance outage completed at approximately 19:16 this evening, Sunday, November 10. CONTACT: Connectivity issues such as NAESB or MIS can be reported to the ERCOT Help Desk at 512-248-6800, [log in to unmask]<mailto:[log in to unmask]> or tomorrow to your ERCOT Account Manager. If you are receiving email from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to
NOTICE DATE: November 8, 2013 NOTICE TYPE: M-A103113-01 Outage Retail/Wholesale SHORT DESCRIPTION: Scheduled Maintenance Outage INTENDED AUDIENCE: All Market Participants DAY AFFECTED: Sunday, November 10, 2013 from 06:00 through 21:00 LONG DESCRIPTION: During the outage the following functions will be affected:
* Market Participants utilizing NAESB to send/receive transactions to/from ERCOT will NOT be able to send/receive transactions to/from ERCOT during the outage. This includes all retail transactions. * 867 transactions will NOT be forwarded during the outage. * 997 Functional Acknowledgements will NOT be sent during the outage. * MarkeTrak will be unavailable for the duration of the outage.
NOTICE DATE: November 7, 2013 NOTICE TYPE: M-A110713-01 Outage Retail/Wholesale SHORT DESCRIPTION: Scheduled Maintenance Outage INTENDED AUDIENCE: All Market Participants DAY AFFECTED: Sunday, November 17, 2013 from 06:00 through 21:00 LONG DESCRIPTION: During the outage the following functions will be affected:
* Market Participants utilizing NAESB to send/receive transactions to/from ERCOT will NOT be able to send/receive transactions to/from ERCOT during the outage. This includes all retail transactions. * 867 transactions will NOT be forwarded during the outage. * 997 Functional Acknowledgements will NOT be sent during the outage. * MarkeTrak will be unavailable for the duration of the outage.
NOTICE DATE: October 31, 2013 NOTICE TYPE: R-B102913-07 Retail Processing SHORT DESCRIPTION: Final Update - Delays in processing 867_03 transactions INTENDED AUDIENCE: TDSPs and REPs DAYS AFFECTED: October 28 - 31, 2013 LONG DESCRIPTION: ERCOT has resolved the issue which began on the evening of Monday, October 28, 2013 and resulted in significant delays to processing of some 867 transactions. Systems are now operating as expected and the transaction backlogs have been cleared. ERCOT identified the root cause of the degradation in file processing speed as an unanticipated problem with a security software on its application servers. ERCOT will work
NOTICE DATE: October 31, 2013 NOTICE TYPE: M-A103113-01 Outage Retail/Wholesale SHORT DESCRIPTION: Scheduled Maintenance Outage INTENDED AUDIENCE: All Market Participants DAY AFFECTED: Sunday, November 10, 2013 from 06:00 through 21:00 LONG DESCRIPTION: During the outage the following functions will be affected:
* Market Participants utilizing NAESB to send/receive transactions to/from ERCOT will NOT be able to send/receive transactions to/from ERCOT during the outage. This includes all retail transactions. * 867 transactions will NOT be forwarded during the outage. * 997 Functional Acknowledgements will NOT be sent during the outage. * MarkeTrak will be unavailable for the duration of the outage.
NOTICE DATE: October 30, 2013 NOTICE TYPE: R-B102913-05 Retail Processing SHORT DESCRIPTION: Delays in processing 867_03 transactions – Market Call and Status Update INTENDED AUDIENCE: TDSPs and REPs DAY AFFECTED: October 30, 2013 LONG DESCRIPTION: ERCOT will hold a conference call to update Market Participants on the delays in processing of 867 transactions. The conference call will be held at 9:30 a.m. CST tomorrow, October 31, 2013. At the current time, no root cause has been determined. ERCOT Information Technology (IT) staff is working to find the root cause and to develop contingency plans in the event that such a
NOTICE DATE: October 30, 2013 NOTICE TYPE: R-B102913-04 Retail Processing SHORT DESCRIPTION: Update - Delays in processing 867_03 transactions – Market Call INTENDED AUDIENCE: TDSPs and REPs DAY AFFECTED: October 30, 2013 LONG DESCRIPTION: ERCOT will hold a conference call to update Market Participants on the delays in processing of 867 transactions. The conference call will be held at 2:30 p.m. CST today October 30, 2013. ADDITIONAL INFORMATION: Please use the conference call information below: Toll Free Number: 1-888-894-0587 Participant Passcode: 217609 CONTACT: If you have any questions, please contact your ERCOT Account Manager. You may also call the general
NOTICE DATE: October 30, 2013 NOTICE TYPE: R-B102913-03 Retail Processing SHORT DESCRIPTION: Update - Delays in processing 867_03 transactions - Market Call INTENDED AUDIENCE: TDSPs and REPs DAYS AFFECTED: October 30, 2013 LONG DESCRIPTION: ERCOT will hold a conference call to update Market Participants on the delays in processing of 867 transactions stated in the market notice below. The conference call will be held at 9:30 a.m. CST today October 30, 2013. ADDITIONAL INFORMATION: Please use the conference call information below: Toll Free Number: 1-888-894-0587 Participant Passcode: 217609 CONTACT: If you have any questions, please contact your ERCOT Account Manager.
NOTICE DATE: October 29, 2013 NOTICE TYPE: R-B102913-02 Retail Processing SHORT DESCRIPTION: Update - Delays in processing 867_03 transactions INTENDED AUDIENCE: TDSPs and REPs DAYS AFFECTED: October 29, 2013 LONG DESCRIPTION: ERCOT's processing of 867 transactions and their resultant forwards continue to operate in a degraded state. While much of the throughput since yesterday evening has been processed as expected, the backlog of transactions has not cleared. Troubleshooting is ongoing at this time. ERCOT will conduct a market call with interested parties on Wednesday, October 30 to provide an update on the processing of the backlog and to provide a
NOTICE DATE: October 29, 2013 NOTICE TYPE: R-B102913-01 Retail Processing SHORT DESCRIPTION: Delays in processing 867_03 transactions INTENDED AUDIENCE: TDSPs and REPs DAYS AFFECTED: October 29, 2013 LONG DESCRIPTION: ERCOT is currently experiencing a delay in processing some 867 transactions. The root cause is under investigation. ADDITIONAL INFORMATION: ERCOT will provide an update once more information is available. CONTACT: If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via email at [log in to unmask]<mailto:[log in to unmask]>. If you are receiving email from an
NOTICE DATE: October 29, 2013 NOTICE TYPE: R-A102913-01 Unplanned Outage - Find ESIID, Find Transaction INTENDED AUDIENCE: ERCOT Market Participants DAY AFFECTED: October 29, 2013 DESCRIPTION: Historic searches using Find ESIID and Find Transaction were unavailable from 9:32 AM to 10:13 AM. The root cause was a database issue.
All impacted services have been restored and are now operational.
NOTICE DATE: October 22, 2013 NOTICE TYPE: R-A102213-01 Unplanned Outage – Find ESIID, Find Transaction INTENDED AUDIENCE: ERCOT Market Participants DAY AFFECTED: October 22, 2013 DESCRIPTION: Find ESIID and Find Transaction were intermittently available from 3:40 PM to 4:25 PM, and unavailable from 4:25 PM to 5:15 PM. Historic searches using Find ESIID and Find Transaction were unavailable from 3:40 PM to 5:40 PM.
NOTICE DATE: October 16, 2013 NOTICE TYPE: M-B092713-02 Release - Retail SHORT DESCRIPTION: Postponed on-cycle retail release planned for October 26 - 28, 2013 INTENDED AUDIENCE: ERCOT Market Participants DAYS AFFECTED: 17:00 Saturday, October 26, 2013 through 00:00 Monday, October 28, 2013
LONG DESCRIPTION: ERCOT has postponed the on-cycle retail release planned for 17:00 Saturday, October 26, 2013 through 00:00 Monday, October 28, 2013. The system changes will be rescheduled later in the year.
NOTICE DATE: October 15, 2013 NOTICE TYPE: R-A101513-01 Unplanned Outage - MarkeTrak API SHORT DESCRIPTION: The ERCOT MarkeTrak API began experiencing issues at approximately 3:40 pm. INTENDED AUDIENCE: LSEs and TDSPs DAY AFFECTED: October 15, 2013 LONG DESCRIPTION: The ERCOT MarkeTrak API began experiencing issues at approximately 3:40 pm. As of 4:15 pm, the API is processing requests normally. CONTACT: If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via email at [log in to unmask]<mailto:[log in to unmask]>. If you are receiving email from
NOTICE DATE: September 29, 2013 NOTICE TYPE: M-A082913-03 Completion Release - Retail SHORT DESCRIPTION: UPDATE - ERCOT on-cycle Retail Release Completed. INTENDED AUDIENCE: ERCOT Market Participants DAY AFFECTED: 12:00 Saturday, September 28, 2013 through 1910 Sunday, September 29, 2013. LONG DESCRIPTION: ERCOT on-cycle Retail Release planned for 12:00 Saturday, September 28, 2013 through 00:00 Monday, September 30, 2013 is complete. CONTACT: Connectivity issues such as NAESB or MIS can be reported to the ERCOT Help Desk at 512-248-6800, [log in to unmask]<mailto:[log in to unmask]> or tomorrow to your ERCOT Account Manager. If you are receiving email from an ERCOT distribution list that you no longer
NOTICE DATE: September 27, 2013 NOTICE TYPE: M-B092713-01 Release - Retail SHORT DESCRIPTION: ERCOT has an on-cycle Retail Release planned for 17:00 Saturday, October 26, 2013 through 00:00 Monday, October 28, 2013 INTENDED AUDIENCE: ERCOT Market Participants DAY AFFECTED: 17:00 Saturday, October 26, 2013 through 00:00 Monday, October 28, 2013 LONG DESCRIPTION: ERCOT has an on-cycle Retail Release planned for 17:00 Saturday, October 26, 2013 through 00:00 Monday, October 28, 2013. ADDITIONAL INFORMATION: During this outage, the following functions will be affected:
NOTICE DATE: September 8, 2013 NOTICE TYPE: M-B082913-03 Completion - Maintenance Outage - Retail/Wholesale SHORT DESCRIPTION: Scheduled Maintenance Outage INTENDED AUDIENCE: All Market Participants DAY AFFECTED: Sunday, September 8, 2013 LONG DESCRIPTION: The ERCOT planned maintenance outage completed at approximately 19:25 this evening, Sunday, September 8. CONTACT: Connectivity issues such as NAESB or MIS can be reported to the ERCOT Help Desk at 512-248-6800, [log in to unmask]<mailto:[log in to unmask]> or tomorrow to your ERCOT Account Manager. If you are receiving email from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list:
NOTICE DATE: September 6, 2013 NOTICE TYPE: M-B082913-02 Outage Retail/Wholesale SHORT DESCRIPTION: Scheduled Maintenance Outage INTENDED AUDIENCE: All Market Participants DAYS AFFECTED: Sunday, September 8, 2013 from 06:00 through 21:00 LONG DESCRIPTION: During the outage the following functions will be affected:
* Market Participants utilizing NAESB to send/receive transactions to/from ERCOT will NOT be able to send/receive transactions to/from ERCOT during the outage. This includes all retail transactions. * 867 transactions will NOT be forwarded during the outage. * 997 Functional Acknowledgements will NOT be sent during the outage. * MarkeTrak will be unavailable for the duration of the outage.
DAYS AFFECTED: Sunday, September 8, 2013 from 06:00 through 21:00
LONG DESCRIPTION: During the outage the following functions will be affected:
* Market Participants utilizing NAESB to send/receive transactions to/from ERCOT will NOT be able to send/receive transactions to/from ERCOT during the outage. This includes all retail transactions. * 867 transactions will NOT be forwarded during the outage. * 997 Functional Acknowledgements will NOT be sent during the outage. * MarkeTrak will be unavailable for the duration of the outage.
LONG DESCRIPTION: The ERCOT planned maintenance outage completed at approximately 22:00 this evening, Sunday, July 28.
CONTACT: Connectivity issues such as NAESB or MIS can be reported to the ERCOT Help Desk at 512-248-6800, [log in to unmask]<mailto:[log in to unmask]> or tomorrow to your ERCOT Account Manager.
DAY AFFECTED: Saturday, July 27, 2013 17:00 through Monday, July 29, 2013 0:00
LONG DESCRIPTION: During the outage the following functions will be affected:
* Find Transaction and Find ESIID will be unavailable for historic searches * Market Data Transparency Web Services will be unavailable * Extract Subscriber will be unavailable * NDCRC will be unavailable
LONG DESCRIPTION: The ERCOT planned maintenance outage completed at approximately 18:02 this evening, Sunday, July 21.
CONTACT: Connectivity issues such as NAESB or MIS can be reported to the ERCOT Help Desk at 512-248-6800, [log in to unmask]<mailto:[log in to unmask]> or tomorrow to your ERCOT Account Manager.
DAY AFFECTED: Sunday, July 21, 2013 from 06:00 through 21:00
LONG DESCRIPTION: During the outage the following functions will be affected:
* Market Participants utilizing NAESB to send/receive transactions to/from ERCOT will NOT be able to send/receive transactions to/from ERCOT during the outage. This includes all retail transactions. * 867 transactions will NOT be forwarded during the outage. * 997 Functional Acknowledgements will NOT be sent during the outage. * MarkeTrak will be unavailable for the duration of the outage.
DAY AFFECTED: Saturday, July 27, 2013 17:00 through Monday, July 29, 2013 0:00
LONG DESCRIPTION: During the outage the following functions will be affected:
* Find Transaction and Find ESIID will be unavailable for historic searches * Market Data Transparency Web Services will be unavailable * Extract Subscriber will be unavailable * NDCRC will be unavailable
DAY AFFECTED: Sunday, July 21, 2013 from 06:00 through 21:00
LONG DESCRIPTION: During the outage the following functions will be affected:
* Market Participants utilizing NAESB to send/receive transactions to/from ERCOT will NOT be able to send/receive transactions to/from ERCOT during the outage. This includes all retail transactions. * 867 transactions will NOT be forwarded during the outage. * 997 Functional Acknowledgements will NOT be sent during the outage. * MarkeTrak will be unavailable for the duration of the outage.
NOTICE DATE: June 30, 2013 NOTICE TYPE: M-B062013-02 CORRECTION: Completion – Maintenance Outage – Retail/Wholesale SHORT DESCRIPTION: Scheduled Maintenance Outage INTENDED AUDIENCE: All Market Participants DAY AFFECTED: Sunday, June 30, 2013 LONG DESCRIPTION: The ERCOT planned maintenance outage completed at approximately 19:41 this evening, Sunday, June 30. CONTACT: Connectivity issues such as NAESB or MIS can be reported to the ERCOT Help Desk at 512-248-6800, [log in to unmask]<mailto:[log in to unmask]> or tomorrow to your ERCOT Account Manager. If you are receiving email from an ERCOT distribution list that you no longer wish to receive, please follow this link in
NOTICE DATE: June 30, 2013 NOTICE TYPE: M-B062013-02 Completion – Maintenance Outage – Retail/Wholesale SHORT DESCRIPTION: Scheduled Maintenance Outage INTENDED AUDIENCE: All Market Participants DAY AFFECTED: Sunday, June 30, 2013 LONG DESCRIPTION: The ERCOT planned maintenance outage completed at approximately 21:14 this evening, Sunday, June 30. CONTACT: Connectivity issues such as NAESB or MIS can be reported to the ERCOT Help Desk at 512-248-6800, [log in to unmask]<mailto:[log in to unmask]> or tomorrow to your ERCOT Account Manager. If you are receiving email from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list:
SHORT DESCRIPTION: ERCOT's MarkeTrak GUI, Find ESIID, and Find Transaction experienced a performance degradation
INTENDED AUDIENCE: LSEs and TDSPs
DAY AFFECTED: June 24 - 25, 2013
LONG DESCRIPTION: ERCOT's MarkeTrak GUI, Find ESIID, and Find Transaction experienced intermittent performance degradation beginning on June 24, 2013 and lasting until approximately 11:30 on June 25, 2013.
NOTICE DATE: June 24, 2013 NOTICE TYPE: R-A062413-01 - Outage - MarkeTrak INTENDED AUDIENCE: LSEs and TDSPs DAY AFFECTED: June 24, 2013 DESCRIPTION: The ERCOT MarkeTrak API began experiencing issues at approximately 4:15 pm. As of 6:45 pm, the API is processing requests normally. CONTACT: If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via e-mail at [log in to unmask]<mailto:[log in to unmask]>. If you are receiving e-mail from an ERCOT distribution list that you no longer wish to receive, please follow this link
DAY AFFECTED: Sunday, June 30, 2013 from 06:00 through 21:00
LONG DESCRIPTION: During the outage the following functions will be affected:
* Market Participants utilizing NAESB to send/receive transactions to/from ERCOT will NOT be able to send/receive transactions to/from ERCOT during the outage. This includes all retail transactions. * 867 transactions will NOT be forwarded during the outage. * 997 Functional Acknowledgements will NOT be sent during the outage. * MarkeTrak will be unavailable for the duration of the outage.
NOTICE DATE: June 18, 2013 NOTICE TYPE: R-A061813-03 FINAL – Unplanned Outage – Retail Transaction Processing, Find ESIID, Find Transactions, and MarkeTrak SHORT DESCRIPTION: Retail Transaction Processing and MarkeTrak experienced an unplanned outage on Tuesday, June 18, 2013 from 14:16 to 16:00. Find ESIID and Find Transaction were also unavailable from 14:16 to 16:38. INTENDED AUDIENCE: LSEs and TDSPs DAY AFFECTED: June 18, 2013 LONG DESCRIPTION: Retail Transaction Processing and MarkeTrak experienced an unplanned outage on Tuesday, June 18, 2013 from 14:16 to 16:00. Find ESIID and Find Transaction were also unavailable from 14:16 to 16:38. All impacted services have
NOTICE DATE: June 18, 2013 NOTICE TYPE: R-A061813-02 Outage – Retail SHORT DESCRIPTION: MARKET CALL – Unplanned Outage – Retail Transaction Processing, Find ESIID, Find Transactions, and MarkeTrak INTENDED AUDIENCE: LSEs and TDSPs DAY AFFECTED: June 18 2013 LONG DESCRIPTION: ERCOT will host a conference call at 4:30 PM CPT today to discuss issues related to the current unplanned outage. To participate, please call: Toll-Free Number: 1-888-894-0587 Participant Passcode: 691650 CONTACT: If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client
NOTICE DATE: June 18, 2013 NOTICE TYPE: R-A061813-01 – Unplanned Outage – Retail Transaction Processing, Find ESIID, Find Transactions, and MarkeTrak INTENDED AUDIENCE: LSEs and TDSPs DAY AFFECTED: June 18, 2013 DESCRIPTION: ERCOT is experiencing an unplanned outage of MIS Find ESIID, Find Transactions and MarkeTrak. In addition, ERCOT is currently not processing retail transactions. CONTACT: If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via e-mail at [log in to unmask]<mailto:[log in to unmask]>. If you are receiving e-mail from an ERCOT distribution list
LONG DESCRIPTION: The Market Participant Identity Management (MPIM) system experienced an unplanned outage today from approximately 1:00 PM to 3:45 PM due to an issue with the certificate vendor's (Symantec) certificate management system. Market Participant User Security Administrators (USAs) were unable to issue, renew, or revoke certificates, but USAs were able to create users and adjust roles during that time.
LONG DESCRIPTION: The Market Participant Identity Management (MPIM) system experienced an unplanned outage due to a database issue from approximately 10:50 AM - 12:55 PM today. Market Participant User Security Administrators (USAs) were unable to issue or revoke certificates and adjust roles, but users were able to renew certificates during that time.
SHORT DESCRIPTION: Scheduled Maintenance Outage and Changes to ERCOT Public IP Addresses
INTENDED AUDIENCE: All Market Participants
DAY AFFECTED: Sunday June 2, 2013
LONG DESCRIPTION: The outage is complete and all systems have been returned to service.
ACTION REQUIRED: During the outage ERCOT changed the public IP address of some market facing services. This change could impact market participants' ability to access those services, or receive responses from them.
SHORT DESCRIPTION: REMINDER - Scheduled Maintenance Outage and Changes to ERCOT Public IP Addresses
INTENDED AUDIENCE: All Market Participants
DAY AFFECTED: Sunday June 2, 2013 from 06:00 through 21:00
LONG DESCRIPTION: During the outage the following functions will be affected:
* Market Participants utilizing NAESB to send/receive transactions to/from ERCOT will NOT be able to send/receive transactions to/from ERCOT during the outage. This includes all retail transactions. * 867 transactions will NOT be forwarded during the outage. * 997 Functional Acknowledgements will NOT be sent during the outage. * MarkeTrak
SHORT DESCRIPTION: Scheduled Maintenance Outage and Changes to ERCOT Public IP Addresses
INTENDED AUDIENCE: All Market Participants
DAY AFFECTED: Sunday June 2, 2013 from 06:00 through 21:00
LONG DESCRIPTION: During the outage the following functions will be affected:
* Market Participants utilizing NAESB to send/receive transactions to/from ERCOT will NOT be able to send/receive transactions to/from ERCOT during the outage. This includes all retail transactions. * 867 transactions will NOT be forwarded during the outage. * 997 Functional Acknowledgements will NOT be sent during the outage. * MarkeTrak will be
SHORT DESCRIPTION: UPDATE – Restoration of data extract postings
INTENDED AUDIENCE: ERCOT Market Participants
DAY AFFECTED: May 15, 2013
LONG DESCRIPTION: This is the final update to ERCOT’s restoration effort from technical issues with its Enterprise Data Warehouse which has resulted in delayed postings.
SHORT DESCRIPTION: UPDATE – Restoration of data extract postings
INTENDED AUDIENCE: ERCOT Market Participants
DAY AFFECTED: May 14, 2013
LONG DESCRIPTION: This is an update to ERCOT’s restoration effort from technical issues with its Enterprise Data Warehouse which has resulted in delayed postings.
Attached is an updated list of the out of compliance extracts which includes the extract protocol date and the actual post date for each posting. The protocol date is the date on which the posting should have occurred under normal processing. ERCOT will continue to provide
SHORT DESCRIPTION: UPDATE – Restoration of data extract postings and components of Market Data Transparency
INTENDED AUDIENCE: ERCOT Market Participants
DAY AFFECTED: May 13, 2013
LONG DESCRIPTION: This is an update to ERCOT’s restoration effort from technical issues with its Enterprise Data Warehouse which has resulted in delayed postings.
NOTICE TYPE: R- A050113-02 FINAL REMINDER Other – Customer Billing Contact Information File
SHORT DESCRIPTION: Competitive Retailer (CR) submission of Customer Billing Contact Information (CBCI) should be created and submitted between May 1, 2013 and May 15, 2013.
SHORT DESCRIPTION: UPDATE – Restoration of data extract postings and components of Market Data Transparency
INTENDED AUDIENCE: ERCOT Market Participants
DAY AFFECTED: May 10, 2013
LONG DESCRIPTION: This is an update to ERCOT’s restoration effort from technical issues with its Enterprise Data Warehouse which has resulted in delayed postings.
SHORT DESCRIPTION: UPDATE – Restoration of data extract postings and components of Market Data Transparency
INTENDED AUDIENCE: ERCOT Market Participants
DAY AFFECTED: May 9, 2013
LONG DESCRIPTION: This is an update to ERCOT’s restoration effort from technical issues with its Enterprise Data Warehouse which has resulted in delayed postings.
SHORT DESCRIPTION: Scheduled Maintenance Outage and Changes to ERCOT Public IP Addresses
INTENDED AUDIENCE: All Market Participants
DAY AFFECTED: Sunday May 19, 2013 from 06:00 through 21:00
LONG DESCRIPTION: During the outage the following functions will be affected:
* Market Participants utilizing NAESB to send/receive transactions to/from ERCOT will NOT be able to send/receive transactions to/from ERCOT during the outage. This includes all retail transactions. * 867 transactions will NOT be forwarded during the outage. * 997 Functional Acknowledgements will NOT be sent during the outage. * MarkeTrak will be
SHORT DESCRIPTION: UPDATE – Restoration of data extract postings and components of Market Data Transparency
INTENDED AUDIENCE: ERCOT Market Participants
DAY AFFECTED: May 8, 2013
LONG DESCRIPTION: This is an update to ERCOT’s restoration effort from technical issues with its Enterprise Data Warehouse which has resulted in delayed postings.
SHORT DESCRIPTION: UPDATE – Restoration of data extract postings and components of Market Data Transparency
INTENDED AUDIENCE: ERCOT Market Participants
DAY AFFECTED: May 7, 2013
LONG DESCRIPTION: This is an update to ERCOT’s restoration effort from technical issues with its Enterprise Data Warehouse which has resulted in delayed postings.
SHORT DESCRIPTION: UPDATE - Restoration of ERCOT systems and postings
INTENDED AUDIENCE: ERCOT Market Participants
DAY AFFECTED: May 6, 2013
LONG DESCRIPTION: Attached is a list of the out of compliance extracts which includes the extract protocol date and the actual post date for each posting. The protocol date is the date on which the posting should have occurred under normal processing. ERCOT will continue to provide updates on the remaining postings as they are completed.
NOTICE DATE: May 5, 2013 NOTICE TYPE: M-A050313-06 Outage – Retail/Wholesale SHORT DESCRIPTION: UPDATE – Enterprise Data Warehouse is functional INTENDED AUDIENCE: ERCOT Market Participants DAY AFFECTED: May 5, 2013 LONG DESCRIPTION: The technical issues with ERCOT’s Enterprise Data Warehouse have been resolved. The Enterprise Data Warehouse is now up and running. ADDITIONAL INFORMATION: A Market Notice will be sent on Monday afternoon, May 6, 2013 to provide details regarding posting of Extracts. CONTACT: If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or
SHORT DESCRIPTION: UPDATE – Unplanned Technical Issues with Enterprise Data Warehouse
INTENDED AUDIENCE: ERCOT Market Participants
DAY AFFECTED: May 3, 2013
LONG DESCRIPTION: ERCOT is experiencing technical issues with its Enterprise Data Warehouse which has resulted in delayed postings. The current estimate to fully restore all postings is approximately 7 to 10 days.
NOTICE DATE: May 3, 2013 NOTICE TYPE: M-A050313-04 Outage - Retail/Wholesale SHORT DESCRIPTION: MARKET CALL - Unplanned Technical Issues with Enterprise Data Warehouse INTENDED AUDIENCE: ERCOT Market Participants DAY AFFECTED: May 3, 2013 LONG DESCRIPTION: ERCOT will host a conference call at 3:00 PM CPT today to discuss issues related to the current unplanned outage. To participate, please call: Toll-Free Number: 1-888-894-0587 Participant Passcode: 217609 CONTACT: If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via e-mail at [log in to unmask]<mailto:[log in to unmask]>.
SHORT DESCRIPTION: UPDATE - Unplanned Technical Issues with Enterprise Data Warehouse
INTENDED AUDIENCE: ERCOT Market Participants
DAY AFFECTED: May 3, 2013
LONG DESCRIPTION: Find ESIID and Find Transactions functionality has been restored, however, queries for ESIID and transactions older than 1 year may potentially return inaccurate results until further notice.
NOTICE DATE: May 3, 2013 NOTICE TYPE: M-A050313-02 Unplanned Technical Issues with Enterprise Data Warehouse INTENDED AUDIENCE: ERCOT Market Participants DAY AFFECTED: May 3, 2013 DESCRIPTION: The previous notice incorrectly stated that ERCOT was not processing retail transactions. ERCOT did NOT experience any retail transaction processing issues. ERCOT is experiencing technical issues with its Enterprise Data Warehouse. As a result, the following extracts are potentially impacted and will not post timely today. Report Name
NOTICE DATE: May 3, 2013 NOTICE TYPE: M-A050313-01 – Unplanned Outage – Find ESIID, Find Transactions, and Retail Transaction Processing INTENDED AUDIENCE: All Market Participants DAY AFFECTED: May 3, 2013 DESCRIPTION: ERCOT is experiencing an unplanned outage of MIS Find ESIID and Find Transactions. In addition, ERCOT is currently not processing retail transactions. CONTACT: If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via e-mail at [log in to unmask]<mailto:[log in to unmask]>. If you are receiving e-mail from an ERCOT distribution list that you
NOTICE TYPE: R- A050113-01 Other – Customer Billing Contact Information File
SHORT DESCRIPTION: Competitive Retailer (CR) submission of Customer Billing Contact Information (CBCI) should be created and submitted between May 1, 2013 and May 15, 2013.
NOTICE TYPE: R- A040113-02 REMINDER Other – Customer Billing Contact Information File
SHORT DESCRIPTION: Competitive Retailer (CR) submission of Customer Billing Contact Information (CBCI) should be created and submitted between April 1, 2013 and April 15, 2013.
LONG DESCRIPTION: The Market Participant Identity Management (MPIM) system experienced an outage beginning around midnight and ending at approximately 10:45 AM today. Market Participant User Security Administrators (USAs) were unable to issue, renew or revoke certificates. The issue has been resolved and MPIM is fully functional.
NOTICE DATE: April 7, 2013 NOTICE TYPE: M-A040513-02 Outage Retail/Wholesale SHORT DESCRIPTION: Scheduled Maintenance Outage INTENDED AUDIENCE: All Market Participants DAY AFFECTED: Sunday April 7, 2013 from 06:00 through 19:00 LONG DESCRIPTION: The outage is complete and all systems have been returned to service. CONTACT: If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via email at [log in to unmask]<mailto:[log in to unmask]>. If you are receiving email from an ERCOT distribution list that you no longer wish to receive, please follow this link
DAY AFFECTED: Sunday April 7, 2013 from 06:00 through 21:00
LONG DESCRIPTION: During the outage the following functions will be affected:
* Market Participants utilizing NAESB to send/receive transactions to/from ERCOT will NOT be able to send/receive transactions to/from ERCOT during the outage. This includes all retail transactions. * 867 transactions will NOT be forwarded during the outage. * 997 Functional Acknowledgements will NOT be sent during the outage. * MarkeTrak will be unavailable for the duration of the outage.
NOTICE TYPE: R- A040113-01 Other – Customer Billing Contact Information File
SHORT DESCRIPTION: Competitive Retailer (CR) submission of Customer Billing Contact Information (CBCI) should be created and submitted between April 1, 2013 and April 15, 2013.
NOTICE TYPE: R- A030113-02 REMINDER Other – Customer Billing Contact Information File
SHORT DESCRIPTION: Competitive Retailer (CR) submission of Customer Billing Contact Information (CBCI) should be created and submitted between March 1, 2013 and March 15, 2013.
SHORT DESCRIPTION: ERCOT Retail processing was unavailable
INTENDED AUDIENCE: CRs and TDSPs
DAY AFFECTED: Friday, March 08, 2013 from 19:00 to 19:40
LONG DESCRIPTION: At 19:00, ERCOT initiated emergency maintenance to resolve a Retail database issue. The maintenance completed at 19:40. During this time, ERCOT was able to receive NAESB transactions, however, Retail processing was unavailable.
NOTICE TYPE: R- A030113-01 Other – Customer Billing Contact Information File
SHORT DESCRIPTION: Competitive Retailer (CR) submission of Customer Billing Contact Information (CBCI) should be created and submitted between March 1, 2013 and March 15, 2013.
LONG DESCRIPTION: The ERCOT planned maintenance outage completed at approximately 20:00 this evening, Sunday, February 17, 2013. All systems and transaction processing were reinstated at that time.
NOTICE DATE: February 13, 2013 NOTICE TYPE: M-B011513-02 SHORT DESCRIPTION: TDSP AMS Indicator Defect on MIS Find ESIID function and TDSP ESIID Extract INTENDED AUDIENCE: CRs and TDSPs DAYS AFFECTED: August 25, 2012 to February 11, 2013 LONG DESCRIPTION: ERCOT identified a defect that prevented the TDSP AMS Indicator from correctly updating and removing the AMSM or AMSR values. This affected both the Find ESIID application in the Market Information System (MIS) and the TDSP ESIID Extract (ZP15-612), Report Type ID 203. ERCOT has corrected the filter conditions that prevented the TDSP ESIID Extract Weekly (ZP15-612), Report Type ID 203,
NOTICE TYPE: R- A020113-02 REMINDER Other – Customer Billing Contact Information File
SHORT DESCRIPTION: Competitive Retailer (CR) submission of Customer Billing Contact Information (CBCI) should be created and submitted between February 1, 2013 and February 15, 2013.
INTENDED AUDIENCE: All CRs
DAY AFFECTED: February 1, 2013 to February 15, 2013
SHORT DESCRIPTION: ERCOT has postponed an on-cycle retail release planned for 14:00 Saturday, February 23 through 00:00 Monday, February 25, 2013
INTENDED AUDIENCE: All Market Participants
DAYS AFFECTED: 14:00 Saturday, February 23, 2013 through 00:00 Monday, February 25, 2013.
LONG DESCRIPTION: ERCOT has postponed an on-cycle retail release planned for 14:00 Saturday, February 23, 2013 through 00:00 Monday, February 25, 2013.
NOTICE TYPE: R- A020113-01 Other – Customer Billing Contact Information File
SHORT DESCRIPTION: Competitive Retailer (CR) submission of Customer Billing Contact Information (CBCI) should be created and submitted between February 1, 2013 and February 15, 2013.
INTENDED AUDIENCE: All CRs
DAY AFFECTED: February 1, 2013 to February 15, 2013
SHORT DESCRIPTION: Planned system maintenance with impacted services complete
INTENDED AUDIENCE: ERCOT Market Participants
DAY AFFECTED: January 27, 2013, 17:30
LONG DESCRIPTION: The Real Time Settlement Point Prices Display, which was posting late has been resolved. All services have now been returned to normal operation.
NOTICE DATE: January 15, 2013 NOTICE TYPE: M-B011513-01 SHORT DESCRIPTION: TDSP AMS Indicator Defect on MIS Find ESIID function and TDSP ESIID Extract INTENDED AUDIENCE: CRs and TDSPs DAYS AFFECTED: August 25, 2012 to current LONG DESCRIPTION: ERCOT has identified a defect that prevents the TDSP AMS Indicator from correctly updating and removing the AMSM or AMSR values. This affects both the Find ESIID application in the Market Information System (MIS) and the TDSP ESIID Extract (ZP15-612), Report Type ID 203. ADDITIONAL INFORMATION: ERCOT will be working with the TDSPs to correct the data until a permanent resolution can be
NOTICE DATE: January 9, 2013 NOTICE TYPE: R-A010213-02 REMINDER: Other – Customer Billing Contact Information File SHORT DESCRIPTION: Competitive Retailer (CR) submission of Customer Billing Contact Information (CBCI) should be created and submitted between January 1, 2013 and January 15, 2013. INTENDED AUDIENCE: All CRs DAY AFFECTED: January 1, 2013 to January 15, 2013 LONG DESCRIPTION: As required per the Retail Market Guide Section 7.11.6.2, Monthly Submission of Customer Billing Contact Information, all CRs shall submit, monthly, timely and complete Customer Billing Contact Information files. Files shall be created and submitted to ERCOT between the 1st and 15th of each
NOTICE DATE: January 8, 2013 NOTICE TYPE: M-A010813-01 INFORMATIONAL SHORT DESCRIPTION: Update to production environment digital certificate for naesb.ercot.com on January 9, 2013 INTENDED AUDIENCE: All Market Participants DAY AFFECTED: January 9, 2013 LONG DESCRIPTION: The Verisign digital certificate for naesb.ercot.com will expire on January 11, 2013. This certificate is in place to validate the NAESB system's identity to service providers and market participants connecting to it. ERCOT will update the expiring certificate in the production environment for naesb.ercot.com on January 9, 2013 from 11:00 - 11:30 CST. ADDITIONAL INFORMATION: Market participants using NAESB should not be required to download
NOTICE DATE: January 4, 2013 NOTICE TYPE: R-A010413-02 UPDATE: Retail Processing SHORT DESCRIPTION: Retail transaction processing has been restored INTENDED AUDIENCE: CRs and TDSPs DAY AFFECTED: Friday, January 4, 2013 from approximately 14:10 to approximately 16:10 LONG DESCRIPTION: ERCOT experienced an issue that impacted Retail Transaction processing from 14:10 to 16:20 on Friday, January 4, 2013. ERCOT was able to receive inbound transactions, but was not processing outbound transactions. Retail transaction processing resumed at 16:10, Friday, January 4, 2013. ADDITIONAL INFORMATION: Details will be provided on the monthly IT Incident Summary Report. CONTACT: If you have any questions, please contact
NOTICE DATE: January 4, 2013 NOTICE TYPE: R-A010413-01 Retail Processing INTENDED AUDIENCE: CRs and TDSPs DAY AFFECTED: January 4, 2013 from 14:10 to present DESCRIPTION: ERCOT is currently experiencing an issue impacting Retail Transaction processing. ERCOT is working on resolving this issue and will provide additional information as it becomes available. CONTACT: If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via e-mail at [log in to unmask]<mailto:[log in to unmask]>. If you are receiving e-mail from an ERCOT distribution list that you no longer
NOTICE DATE: January 3, 2013 NOTICE TYPE: M-A010313-02 Outage - Retail/Wholesale SHORT DESCRIPTION: ERCOT’s Enterprise Data Warehouse complete INTENDED AUDIENCE: ERCOT Market Participants DAY AFFECTED: January 3, 2013 LONG DESCRIPTION: The outage is complete and all systems have been returned to service. CONTACT: If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via email at [log in to unmask]<mailto:[log in to unmask]>. If you are receiving email from an ERCOT distribution list that you no longer wish to receive, please follow this link in order
SHORT DESCRIPTION: ERCOT’s Enterprise Data Warehouse will be taken offline today, January 3, 2013
INTENDED AUDIENCE: ERCOT Market Participants
DAY AFFECTED: January 3, 2013
LONG DESCRIPTION: ERCOT’s Enterprise Data Warehouse will be taken offline today, January 3, 2013 for 2 hours beginning at approximately 18:30 to 20:30. This outage is necessary to initiate new storage hardware as part of the recovery effort for the system outages experienced by ERCOT in December 2012.
SHORT DESCRIPTION: ERCOT requests that all Market Participants update their Testing Worksheets as necessary. INTENDED AUDIENCE: CRs and TDSPs LONG DESCRIPTION: ERCOT requests that Market Participants update their Testing Worksheets as necessary. As changes to contact information occur, Market Participants should update their Testing Worksheet to include the most current contact information. The URL for the Testing Worksheets is: http://etod.ercot.com/tw/TestingWorksheetOverview.asp ACTION REQUIRED: All Market Participants are asked to update their Testing Worksheets as necessary. CONTACT: If you have any questions, please contact your ERCOT Account Manager. You may also call
NOTICE DATE: January 2, 2013 NOTICE TYPE: R-A010213-01 Other – Customer Billing Contact Information File SHORT DESCRIPTION: Competitive Retailer (CR) submission of Customer Billing Contact Information (CBCI) should be created and submitted between January 1, 2013 and January 15, 2013. INTENDED AUDIENCE: All CRs DAY AFFECTED: January 1, 2013 to January 15, 2013 LONG DESCRIPTION: As required per the Retail Market Guide Section 7.11.6.2, Monthly Submission of Customer Billing Contact Information, all CRs shall submit, monthly, timely and complete Customer Billing Contact Information files. Files shall be created and submitted to ERCOT between the 1st and 15th of each calendar
NOTICE DATE: December 21, 2012 NOTICE TYPE: R-A122112-01 Retail Processing SHORT DESCRIPTION: ERCOT was unable to process some retail transactions INTENDED AUDIENCE: CRs and TDSPs DAY AFFECTED: 18:15 Thursday, December 20, 2012 through 01:05 Friday, December 21, 2012 LONG DESCRIPTION: ERCOT processing of North American Energy Standards Board (NAESB) retail transactions was intermittent between18:15 Thursday, December 20, 2012 through 01:05 Friday, December 21, 2012, due to an issue with a database server. Market participants may have received errors or negative acknowledgments. ADDITIONAL INFORMATION: The database issue was resolved, all ERCOT failed transactions were reprocessed, and normal processing resumed. CONTACT: If
NOTICE DATE: December 19, 2012 NOTICE TYPE: M-A120312-26 Outage - Retail/Wholesale SHORT DESCRIPTION: UPDATE - Restoration of ERCOT systems and postings INTENDED AUDIENCE: ERCOT Market Participants DAYS AFFECTED: December 3, 2012, to current LONG DESCRIPTION: The Supplemental AMS Interval Data extract, scheduled to post on December 18, 2012, posted late. The posting was scheduled to be complete by 11:59:59 on December 18. The posting was not complete for all files until 04:03:25 on December 19. The table below has been updated accordingly. Report Name
SHORT DESCRIPTION: UPDATE - Restoration of ERCOT systems and postings
INTENDED AUDIENCE: ERCOT Market Participants
DAYS AFFECTED: December 3, 2012, to current
LONG DESCRIPTION: The Supplemental AMS Interval Data extract, scheduled to post on December 17, 2012, posted late. The posting was scheduled to be complete by 11:59:59 on December 17. The posting was not complete for all files until 00:11:09 on December 18. The table below has been updated accordingly.
NOTICE DATE: December 17, 2012 NOTICE TYPE: M-A120312-24 Outage - Retail/Wholesale SHORT DESCRIPTION: UPDATE - Restoration of ERCOT systems and postings INTENDED AUDIENCE: ERCOT Market Participants DAYS AFFECTED: December 3, 2012, to current LONG DESCRIPTION: ERCOT has completed posting all of the delayed extracts. The only system still affected is the MOTE, as noted below. ERCOT will send a follow-up notice when more information becomes available. The table below details the updated posting times for the Supplemental AMS Interval Data extract, which were completed this morning. Report Name
SHORT DESCRIPTION: UPDATE – Restoration of ERCOT systems and postings
INTENDED AUDIENCE: ERCOT Market Participants
DAYS AFFECTED: December 3, 2012, to current
LONG DESCRIPTION: The Supplemental AMS Interval Data extract originally scheduled to be posted on December 6, 2012, had to be broken into four separate postings, because the outage caused a backlog of records leading to abnormally high data volumes to be processed for the December 6 extract. The four files that cover the December 6 Supplemental AMS Interval Data extract have been posted on the Market Information
NOTICE DATE: December 14, 2012 NOTICE TYPE: M-A120312-22 Outage - Retail/Wholesale SHORT DESCRIPTION: UPDATE - Restoration of ERCOT systems and postings INTENDED AUDIENCE: ERCOT Market Participants DAYS AFFECTED: December 3, 2012, to current LONG DESCRIPTION: The Supplemental AMS Interval Data extract originally scheduled to be posted on December 6, 2012, had to be broken into four separate postings, because the outage caused a backlog of records leading to abnormally high data volumes to be processed for the December 6 extract. The four files that cover the December 6 Supplemental AMS Interval Data extract have been posted on the Market Information
SHORT DESCRIPTION: UPDATE - Restoration of ERCOT systems and postings
INTENDED AUDIENCE: ERCOT Market Participants
DAYS AFFECTED: December 3, 2012, to current
LONG DESCRIPTION: The Supplemental AMS Interval Data extract originally scheduled to be posted on December 6, 2012, had to be broken into four separate postings, because the outage caused a backlog of records leading to abnormally high data volumes to be processed for the December 6 extract. The four files that cover the December 6 Supplemental AMS Interval Data extract have been posted on the Market Information
NOTICE DATE: December 13, 2012 NOTICE TYPE: M-A120312-20 Outage - Retail/Wholesale SHORT DESCRIPTION: UPDATE - Restoration of ERCOT systems and postings INTENDED AUDIENCE: ERCOT Market Participants DAYS AFFECTED: December 3, 2012, to current LONG DESCRIPTION: ERCOT continues to work to get the missing Supplemental AMS Interval Data extracts generated and posted as soon as possible. Report Name
SHORT DESCRIPTION: UPDATE – Restoration of ERCOT systems and postings
INTENDED AUDIENCE: ERCOT Market Participants
DAYS AFFECTED: December 3, 2012, to current
LONG DESCRIPTION: As of today, all extracts and reports are posting on their expected schedule with the exception of the “Supplemental AMS Interval Data” extract. ERCOT is working to get this extract generated and posted as soon as possible.
NOTICE DATE: December 12, 2012 NOTICE TYPE: R-A121012-02 UPDATE - INFORMATIONAL - ERCOT services new public IP addresses SHORT DESCRIPTION: Change of ERCOT services public IP addresses INTENDED AUDIENCE: CRs and TDSPs DAY AFFECTED: Effective December 9, 2012 at 20:00 LONG DESCRIPTION: At 20:00 on December 9, 2012, ERCOT changed the public IP address of some market facing services. This change could have impacted market participants' ability to access those services, or receive responses from them. The specific changes to the services are listed below. MarkeTrak https://marketrak.ercot.com:8443/tmtrack/tmtrack.dll - no change Former Public IP: 66.128.17.187 New Public IP: 66.128.16.157 Port: 8443
SHORT DESCRIPTION: UPDATE – Restoration of ERCOT systems and postings
INTENDED AUDIENCE: ERCOT Market Participants
DAYS AFFECTED: December 3, 2012, to current
LONG DESCRIPTION: As of today, all extracts and reports are posting on their expected schedule with the exception of the “Supplemental AMS Interval Data” extract. ERCOT is working to get this extract generated and posted as soon as possible.
NOTICE DATE: December 12, 2012 NOTICE TYPE: R-A113012-02 REMINDER - Other – Customer Billing Contact Information File SHORT DESCRIPTION: Competitive Retailer (CR) submission of Customer Billing Contact Information (CBCI) should be created and submitted between December 1, 2012 and December 15, 2012. INTENDED AUDIENCE: All CRs DAY AFFECTED: December 1, 2012 to December 15, 2012 LONG DESCRIPTION: As required per the Retail Market Guide Section 7.11.6.2, Monthly Submission of Customer Billing Contact Information, all CRs shall submit, monthly, timely and complete Customer Billing Contact Information files. Files shall be created and submitted to ERCOT between the 1st and 15th of
NOTICE DATE: December 11, 2012 NOTICE TYPE: M-A120312-17 Outage – Retail/Wholesale SHORT DESCRIPTION: UPDATE – Restoration of ERCOT systems and postings INTENDED AUDIENCE: ERCOT Market Participants DAYS AFFECTED: December 3, 2012, to current LONG DESCRIPTION: As of today, all extracts and reports are posting on their expected schedule with the exception of the “Supplemental AMS Interval Data” extract. ERCOT is working to get this extract generated and posted as soon as possible. Report Name
SHORT DESCRIPTION: UPDATE – Restoration of ERCOT systems and postings
INTENDED AUDIENCE: ERCOT Market Participants
DAYS AFFECTED: December 3, 2012, to current
LONG DESCRIPTION: Attached is an updated list of the out-of-compliance postings, which includes the actual and expected dates for each posting. Note that the expected date represents the date on which the posting should have occurred under normal processing. ERCOT will continue to provide updates on the remaining postings as they are completed.
NOTICE DATE: December 10, 2012 NOTICE TYPE: M-A120312-15 Outage - Retail/Wholesale SHORT DESCRIPTION: UPDATE - Restoration of ERCOT systems and postings INTENDED AUDIENCE: ERCOT Market Participants DAYS AFFECTED: December 3, 2012, to current LONG DESCRIPTION: Attached is an updated list of the out of compliance postings, which includes the actual and expected dates for each posting. Note that the expected date represents the date on which the posting should have occurred under normal processing. ERCOT will continue to provide updates on the remaining postings as they are completed. The report "Total Amount of Regulation Service Deployed" for December 7 and
NOTICE DATE: December 10, 2012 NOTICE TYPE: R-A121012-01 INFORMATIONAL - New NASEB Public IP: 66.128.16.102 SHORT DESCRIPTION: Change to the NAESB servers at ERCOT - New IP of 66.128.16.102 INTENDED AUDIENCE: CRs and TDSPs DAY AFFECTED: Effective December 9, 2012 at 20:00 LONG DESCRIPTION: Please note that at 20:00 yesterday, December 9, 2012, ERCOT made a change to the NAESB servers. This change could have affected market participants' NAESB systems ability to receive responses from ERCOT. This change was made during the scheduled maintenance outage from 12:00 to 20:30 on Sunday, December 9, 2012. This change will not impact how
NOTICE DATE: December 10, 2012 NOTICE TYPE: M-A120312-14 Outage - Retail/Wholesale SHORT DESCRIPTION: UPDATE - Restoration of ERCOT systems and postings INTENDED AUDIENCE: ERCOT Market Participants DAYS AFFECTED: December 3, 2012, to current LONG DESCRIPTION: Attached is an updated list of the out of compliance postings, which includes the actual and expected dates for each posting. Note that the expected date represents the date on which the posting should have occurred under normal processing. ERCOT will continue to provide updates on the remaining postings as they are completed. Four extracts were posted on December 8 and 9, 2012, with incorrect
The ERCOT planned maintenance outage completed at approximately 20:30 this evening, Sunday, December 9, 2012. All systems and transaction processing were reinstated at that time. Please note that at 8:00PM today (12/9/2012), ERCOT made a change to their NAESB servers. This change could have affected your NAESB system’s ability to receive responses from ERCOT. This change will not impact how your NAESB system currently sends files to ERCOT. The new information for this server change is: naesb.ercot.com –no change New Public IP: 66.128.16.102 Please contact the ERCOT Help Desk if you have any questions about this change.
SHORT DESCRIPTION: UPDATE - Restoration of ERCOT systems and postings
INTENDED AUDIENCE: ERCOT Market Participants
DAYS AFFECTED: December 3, 2012, to current
LONG DESCRIPTION: Attached is an updated list of the out of compliance postings, which includes the actual and expected dates for each posting. Note that the expected date represents the date on which the posting should have occurred under normal processing. ERCOT will continue to provide updates on the remaining postings as they are completed.
NOTICE DATE: December 8, 2012 NOTICE TYPE: R-A120812-01 Retail Processing SHORT DESCRIPTION: Due to a system issue, some retail transactions failed to process at ERCOT. INTENDED AUDIENCE: CRs and TDSPs DAY AFFECTED: Friday, December 7, 2012 at approximately 23:50 through Saturday, December 8, 2012 at approximately 09:15 LONG DESCRIPTION: During the time specified, ERCOT was unable to accept some North American Energy Standards Board (NAESB) transactions, because of an issue with a NAESB proxy server. The processing of files submitted through the impacted proxy server would have failed, while all other files submitted would have processed normally. ADDITIONAL INFORMATION: The
NOTICE DATE: December 8, 2012 NOTICE TYPE: M-A120312-12 Outage - Retail/Wholesale SHORT DESCRIPTION: UPDATE - Restoration of ERCOT systems and postings INTENDED AUDIENCE: ERCOT Market Participants DAYS AFFECTED: December 3, 2012, to current LONG DESCRIPTION: Attached is an updated list of the out of compliance postings, which includes the actual and expected dates for each posting. Note that the expected date represents the date on which the posting should have occurred under normal processing. ERCOT will provide daily updates throughout the weekend as additional postings are completed. The Settlement Inputs Data Extract and the Public Reference Data Extract (PRDE) scheduled
NOTICE DATE: December 7, 2012 NOTICE TYPE: M-A120312-11 Outage - Retail/Wholesale SHORT DESCRIPTION: UPDATE - Restoration of ERCOT systems and postings INTENDED AUDIENCE: ERCOT Market Participants DAYS AFFECTED: December 3, 2012, to current LONG DESCRIPTION: Attached is an updated list of the out of compliance postings, which includes the actual and expected dates for each posting. Note that the expected date represents the date on which the posting should have occurred under normal processing. ERCOT will provide daily updates throughout the weekend as additional postings are completed. Settlement Dispute due dates will need to be re-set as a result of
SHORT DESCRIPTION: ERCOT will perform a maintenance outage from 12:00 to 21:00 on Sunday, December 9, 2012 instead of the originally scheduled retail release.
INTENDED AUDIENCE: All Market Participants
DAYS AFFECTED: Sunday, December 9, 2012 from 12:00 to 21:00
LONG DESCRIPTION: ERCOT has cancelled the on-cycle retail release planned for 14:00 Saturday, December 8, 2012 through 00:00 Monday, December 10, 2012.
NOTICE DATE: December 7, 2012 NOTICE TYPE: M-A120312-10 Outage - Retail/Wholesale SHORT DESCRIPTION: UPDATE - Restoration of ERCOT systems and postings INTENDED AUDIENCE: ERCOT Market Participants DAYS AFFECTED: December 3, 2012, to current LONG DESCRIPTION: Attached is an updated list of the out of compliance postings, which includes the actual and expected dates for each posting. Note that the expected date represents the date on which the posting should have occurred under normal processing. ERCOT will continue to provide updates on the remaining postings as they are completed. Settlement Dispute due dates will need to be re-set as a result
SHORT DESCRIPTION: UPDATE - Restoration of ERCOT systems and postings
INTENDED AUDIENCE: ERCOT Market Participants
DAYS AFFECTED: December 3, 2012, to current
LONG DESCRIPTION: Attached is an updated list of the Enterprise Data Warehouse (EDW) out of compliance postings, which includes the actual and expected dates for each posting. Note that the expected date is the date on which the posting should have occurred under normal processing, not a future date on which ERCOT anticipates the posting to be complete. ERCOT will continue to provide updates on the remaining
SHORT DESCRIPTION: UPDATE - Restoration of ERCOT systems and postings
INTENDED AUDIENCE: ERCOT Market Participants
DAYS AFFECTED: December 3, 2012, to current
LONG DESCRIPTION: The Day-Ahead Market (DAM) and Real-Time Market (RTM) Consolidated Operating Day Extracts (CODE) and Market Operating Day Extracts (MODE) that were expected to post on December 3, 2012, have not been posted. ERCOT will continue to provide updates on these postings, as well as the expected postings for other dates that may be impacted. Attached is the compiled list for the Enterprise Data Warehouse (EDW)
SHORT DESCRIPTION: UPDATE – Restoration of ERCOT systems
INTENDED AUDIENCE: ERCOT Market Participants
DAY AFFECTED: December 3, 2012, 01:08 CPT – current
LONG DESCRIPTION: The Find ESIID and Find Transaction functions are currently not functional. While the applications on MIS have been restored, the underlying data is not yet available, rendering the Find ESIID function partially available and the Find Transaction unavailable.
NOTICE TYPE: M-A120312-04 Outage – Retail/Wholesale SHORT DESCRIPTION: UPDATE – Restoration of ERCOT systems INTENDED AUDIENCE: ERCOT Market Participants DAY AFFECTED: December 3, 2012, 01:08 CPT – current LONG DESCRIPTION: ERCOT continues to work to restore the remaining impacted systems. More information will be provided as it becomes available. The systems that are still affected include, but may not be limited to:
NOTICE TYPE: M-A120312-03 Outage – Retail/Wholesale SHORT DESCRIPTION: UPDATE – Ongoing unplanned outage of ERCOT systems INTENDED AUDIENCE: ERCOT Market Participants DAY AFFECTED: December 3, 2012, 01:08 CPT – current LONG DESCRIPTION: ERCOT has restored the following systems to service: • MarkeTrak • MIS – Create Settlement Dispute • MIS – Retail application components, including Find ESIID and Find Transaction • MIS – Service Request • Retail API • Retail Transaction processing
NOTICE DATE: December 3, 2012 NOTICE TYPE: M-A120312-02 Outage - Retail/Wholesale SHORT DESCRIPTION: UPDATE - Ongoing unplanned outage of ERCOT systems INTENDED AUDIENCE: ERCOT Market Participants DAY AFFECTED: December 3, 2012, 01:08 CPT - current LONG DESCRIPTION: ERCOT continues to work to resolve the system outages that began at 01:08 CPT on December 3, 2012. The currently impacted systems include, but may not be limited to:
NOTICE DATE: December 3, 2012 NOTICE TYPE: M-A120312-01 Outage - Retail/Wholesale SHORT DESCRIPTION: Unplanned outage of ERCOT systems INTENDED AUDIENCE: ERCOT Market Participants DAY AFFECTED: December 3, 2012, 01:08 CPT - current LONG DESCRIPTION: ERCOT experienced an unplanned outage due to a hardware failure, which impacted multiple databases and applications beginning at 01:08 CPT on December 3, 2012. Most systems have been switched to the alternate data center. Retail market systems and MarkeTrak are not functional at this time. CONTACT: If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services
The ERCOT planned maintenance outage completed at approximately 19:35 this evening, Sunday, December 2, 2012. All systems and transaction processing were reinstated at that time.
As always, connectivity issues such as NAESB or MIS can be reported to the ERCOT Help Desk at 512-248-6800 or [log in to unmask]<mailto:[log in to unmask]> or tomorrow to your ERCOT Account Manager.
NOTICE DATE: November 30, 2012 NOTICE TYPE: M-A112012-02 REMINDER: Maintenance Outage – Retail/Wholesale SHORT DESCRIPTION: Scheduled Maintenance Outage INTENDED AUDIENCE: All Market Participants DAY AFFECTED: Sunday, December 2, 2012 from 06:00 through 21:00 LONG DESCRIPTION: ERCOT has scheduled a maintenance outage for Sunday, December 2, 2012 from 06:00 through 21:00. ADDITIONAL INFORMATION: During the outage the following functions will be affected:
NOTICE DATE: November 30, 2012 NOTICE TYPE: R-A113012-01 Other – Customer Billing Contact Information File SHORT DESCRIPTION: Competitive Retailer (CR) submission of Customer Billing Contact Information (CBCI) should be created and submitted between December 1, 2012 and December 15, 2012. INTENDED AUDIENCE: All CRs DAY AFFECTED: December 1, 2012 to December 15, 2012 LONG DESCRIPTION: As required per the Retail Market Guide Section 7.11.6.2, Monthly Submission of Customer Billing Contact Information, all CRs shall submit, monthly, timely and complete Customer Billing Contact Information files. Files shall be created and submitted to ERCOT between the 1st and 15th of each calendar
NOTICE DATE: November 20, 2012 NOTICE TYPE: M-A112012-01 INITIAL: Maintenance Outage – Retail/Wholesale SHORT DESCRIPTION: Scheduled Maintenance Outage INTENDED AUDIENCE: All Market Participants DAY AFFECTED: Sunday, December 2, 2012 from 06:00 through 21:00 LONG DESCRIPTION: ERCOT has scheduled a maintenance outage for Sunday, December 2, 2012 from 06:00 through 21:00. ADDITIONAL INFORMATION: During the outage the following functions will be affected:
The ERCOT planned maintenance outage completed at approximately 16:13 this afternoon, Sunday, November 11, 2012. All systems and transaction processing were reinstated at that time.
As always, connectivity issues such as NAESB or MIS can be reported to the ERCOT Help Desk at 512-248-6800 or [log in to unmask]<mailto:[log in to unmask]> or tomorrow to your ERCOT Account Manager.
NOTICE DATE: November 9, 2012 NOTICE TYPE: R-A110112-02 REMINDER: Other – Customer Billing Contact Information File SHORT DESCRIPTION: Competitive Retailer (CR) submission of Customer Billing Contact Information (CBCI) should be created and submitted between November 1, 2012 and November 15, 2012. INTENDED AUDIENCE: All CRs DAY AFFECTED: November 1, 2012 to November 15, 2012 LONG DESCRIPTION: As required per the Retail Market Guide Section 7.11.6.2, Monthly Submission of Customer Billing Contact Information, all CRs shall submit, monthly, timely and complete Customer Billing Contact Information files. Files shall be created and submitted to ERCOT between the 1st and 15th of each
NOTICE DATE: November 9, 2012 NOTICE TYPE: M-C110112-02 REMINDER: Maintenance Outage – Retail/Wholesale SHORT DESCRIPTION: Scheduled Maintenance Outage INTENDED AUDIENCE: All Market Participants DAY AFFECTED: Sunday, November 11, 2012 from 06:00 through 21:00 LONG DESCRIPTION: ERCOT has scheduled a maintenance outage for Sunday, November 11, 2012 from 06:00 through 21:00. ADDITIONAL INFORMATION: During the outage the following functions will be affected:
NOTICE DATE: November 1, 2012 NOTICE TYPE: M-C110112-01 INITIAL: Maintenance Outage – Retail/Wholesale SHORT DESCRIPTION: Scheduled Maintenance Outage INTENDED AUDIENCE: All Market Participants DAY AFFECTED: Sunday, November 11, 2012 from 06:00 through 21:00 LONG DESCRIPTION: ERCOT has scheduled a maintenance outage for Sunday, November 11, 2012 from 06:00 through 21:00. ADDITIONAL INFORMATION: During the outage the following functions will be affected:
NOTICE DATE: November 1, 2012 NOTICE TYPE: R-A110112-01 Other – Customer Billing Contact Information File SHORT DESCRIPTION: Competitive Retailer (CR) submission of Customer Billing Contact Information (CBCI) should be created and submitted between November 1, 2012 and November 15, 2012. INTENDED AUDIENCE: All CRs DAY AFFECTED: November 1, 2012 to November 15, 2012 LONG DESCRIPTION: As required per the Retail Market Guide Section 7.11.6.2, Monthly Submission of Customer Billing Contact Information, all CRs shall submit, monthly, timely and complete Customer Billing Contact Information files. Files shall be created and submitted to ERCOT between the 1st and 15th of each calendar
NOTICE DATE: October 9, 2012 NOTICE TYPE: R-A100112-02 REMINDER Other – Customer Billing Contact Information File SHORT DESCRIPTION: Competitive Retailer (CR) submission of Customer Billing Contact Information (CBCI) should be created and submitted between October 1, 2012 and October 15, 2012. INTENDED AUDIENCE: All CRs DAY AFFECTED: October 1, 2012 to October 15, 2012 LONG DESCRIPTION: As required per the Retail Market Guide Section 7.11.6.2, Monthly Submission of Customer Billing Contact Information, all CRs shall submit, monthly, timely and complete Customer Billing Contact Information files. Files shall be created and submitted to ERCOT between the 1st and 15th of each
The ERCOT planned maintenance outage completed at approximately 20:20 this evening, Sunday, October 07, 2012. All systems and transaction processing were reinstated at that time.
As always, connectivity issues such as NAESB or MIS can be reported to the ERCOT Help Desk at 512-248-6800 or [log in to unmask]<mailto:[log in to unmask]> or tomorrow to your ERCOT Account Manager.
NOTICE DATE: October 5, 2012 NOTICE TYPE: M-A092712-02 REMINDER: Maintenance Outage – Retail/Wholesale SHORT DESCRIPTION: Scheduled Maintenance Outage INTENDED AUDIENCE: All Market Participants DAY AFFECTED: Sunday, October 7, 2012 from 06:00 through 21:00 LONG DESCRIPTION: ERCOT has scheduled a maintenance outage for Sunday, October 7, 2012 from 06:00 through 21:00. ADDITIONAL INFORMATION: During the outage the following functions will be affected:
NOTICE DATE: October 1, 2012 NOTICE TYPE: R-A100112-01 Other – Customer Billing Contact Information File SHORT DESCRIPTION: Competitive Retailer (CR) submission of Customer Billing Contact Information (CBCI) should be created and submitted between October 1, 2012 and October 15, 2012. INTENDED AUDIENCE: All CRs DAY AFFECTED: October 1, 2012 to October 15, 2012 LONG DESCRIPTION: As required per the Retail Market Guide Section 7.11.6.2, Monthly Submission of Customer Billing Contact Information, all CRs shall submit, monthly, timely and complete Customer Billing Contact Information files. Files shall be created and submitted to ERCOT between the 1st and 15th of each calendar
NOTICE DATE: September 27, 2012 NOTICE TYPE: M-A092712-01 INITIAL: Maintenance Outage – Retail/Wholesale SHORT DESCRIPTION: Scheduled Maintenance Outage INTENDED AUDIENCE: All Market Participants DAY AFFECTED: Sunday, October 7, 2012 from 06:00 through 21:00 LONG DESCRIPTION: ERCOT has scheduled a maintenance outage for Sunday, October 7, 2012 from 06:00 through 21:00. ADDITIONAL INFORMATION: During the outage the following functions will be affected:
The ERCOT planned retail release completed at approximately 17:23 this evening, Sunday, September 23, 2012. All systems and transaction processing were reinstated at that time.
As always, connectivity issues such as NAESB or MIS can be reported to the ERCOT Help Desk at 512-248-6800 or [log in to unmask]<mailto:[log in to unmask]> or tomorrow to your ERCOT Account Manager.
NOTICE DATE: September 21, 2012 NOTICE TYPE: R-A092112-01 Retail Processing SHORT DESCRIPTION: Due to a system issue, retail transactions that were submitted using Market Information System (MIS) web service between 00:00 September 19, 2012 and 12:30 September 21, 2012 failed to process. INTENDED AUDIENCE: All CRs DAY AFFECTED: 00:00 September 19, 2012 and 12:30 September 21, 2012 LONG DESCRIPTION: Due to a system issue, retail transactions that were submitted using Market Information System (MIS) web service between 00:00 September 19, 2012 and 12:30 September 21, 2012 failed to process. The issue has been resolved. Transactions may be submitted using the
The ERCOT planned maintenance outage completed at approximately 18:52 this evening, Sunday, September 16, 2012, 2012. All systems and transaction processing were reinstated at that time.
As always, connectivity issues such as NAESB or MIS can be reported to the ERCOT Help Desk at 512-248-6800 or [log in to unmask]<mailto:[log in to unmask]> or tomorrow to your ERCOT Account Manager.
NOTICE DATE: September 14, 2012 NOTICE TYPE: M-A090612-02 REMINDER: Maintenance Outage – Retail SHORT DESCRIPTION: Scheduled Maintenance Outage INTENDED AUDIENCE: All Market Participants DAY AFFECTED: Sunday, September 16, 2012 from 06:00 through 21:00 LONG DESCRIPTION: ERCOT has scheduled a maintenance outage for Sunday, September 16, 2012 from 06:00 through 21:00. ADDITIONAL INFORMATION: During the outage the following functions will be affected:
NOTICE DATE: September 10, 2012 NOTICE TYPE: R-A083112-02 REMINDER - Other – Customer Billing Contact Information File SHORT DESCRIPTION: Competitive Retailer (CR) submission of Customer Billing Contact Information (CBCI) should be created and submitted between September 1, 2012 and September 15, 2012. INTENDED AUDIENCE: All CRs DAY AFFECTED: September 1, 2012 to September 15, 2012 LONG DESCRIPTION: As required per the Retail Market Guide Section 7.11.6.2, Monthly Submission of Customer Billing Contact Information, all CRs shall submit, monthly, timely and complete Customer Billing Contact Information files. Files shall be created and submitted to ERCOT between the 1st and 15th of
NOTICE DATE: September 6, 2012 NOTICE TYPE: M-A090612-01 INITIAL: Maintenance Outage – Retail SHORT DESCRIPTION: Scheduled Maintenance Outage INTENDED AUDIENCE: All Market Participants DAY AFFECTED: Sunday, September 16, 2012 from 06:00 through 21:00 LONG DESCRIPTION: ERCOT has scheduled a maintenance outage for Sunday, September 16, 2012 from 06:00 through 21:00. ADDITIONAL INFORMATION: During the outage the following functions will be affected:
NOTICE DATE: September 4, 2012 NOTICE TYPE: R-A090412-01 Retail Processing SHORT DESCRIPTION: ERCOT was unable to accept inbound NAESB transactions. INTENDED AUDIENCE: CRs and TDSPs DAY AFFECTED: Sunday, September 2, 2012 from 14:15 through 16:08 LONG DESCRIPTION: During the times specified, ERCOT was unable to accept inbound North American Energy Standards Board (NAESB) transactions because of an issue with a NAESB server. Market Participants and Service Providers who submitted files during this time period would have received a negative acknowledgement. The server issue was resolved and normal processing resumed. CONTACT: If you have any questions, please contact your ERCOT Account
