NOTICE DATE:  April 4, 2011
NOTICE TYPE:  R-A040411-01 Retail Processing
SHORT DESCRIPTION:  ERCOT experienced a delay in processing 814_04 transactions between Sunday, April 3, 2011 and Monday, April 4, 2011.
INTENDED AUDIENCE:  CRs and TDSPs
DAY AFFECTED:  April 4, 2011
LONG DESCRIPTION:  ERCOT experienced a delay in processing approximately 530 814_04 transactions between Sunday, April 3, 2011 and Monday, April 4, 2011. As a result, associated transactions (814_05s and 814_06s) were also impacted.
All response transactions were successfully processed outbound by 10:00 AM today, Monday, April 4, 2011.
ADDITIONAL INFORMATION: Root cause was identified as a missed step during troubleshooting efforts after the maintenance outage.  It was not caught until Monday due to a server failure on our monitoring system.
CONTACT:  If you have any questions, please contact your ERCOT Account Manager.  You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via e-mail at [log in to unmask]<mailto:[log in to unmask]>.
If you are receiving e-mail from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com<http://lists.ercot.com/>.

 DH/DP

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