NOTICE DATE: November 3, 2008
NOTICE TYPE: R-A103008-04 FINAL: Retail Processing
SHORT DESCRIPTION: ERCOT experienced an internal system processing
issue Thursday, October 30, 2008, from 3:18 PM through 9:31 PM. As a
result, duplicated transactions or possibly bad/invalid data was
forwarded to Market Participants.
INTENDED AUDIENCE: CRs and TDSPs
DAY AFFECTED: Thursday, October 30, 2008 from 3:18 PM through 9:31 PM
LONG DESCRIPTION: ERCOT experienced an internal system processing issue
on October 30, 2008, from 3:18 PM through 9:31 PM. As a result,
duplicated transactions or possibly bad/invalid data was forwarded to
Market Participants.
ERCOT determined that there were 1,033,762 transactions in 71,270 files
that were sent out in error.
Root Cause: ERCOT was in the process of setting up a separate disaster
recovery environment. The NAESB application was configured to function
as Production in the event of a disaster. At 3:18 PM on October 30,
2008, the application was started in error which caused all test
transactions in the environment to be sent outbound to the market.
ADDITIONAL INFORMATION: On Saturday, November 1, 2008, ERCOT provided
MarkeTrak issue numbers to each impacted Market Participant. The
MarkeTrak issues contained transaction level data on duplicate
transactions or bad/invalid data for the appropriate Market Participant.
CONTACT: If you have any questions, please contact your ERCOT Account
Manager. You may also call the general ERCOT Client Services phone
number at (512) 248-3900 or contact ERCOT Client Services via e-mail at
[log in to unmask] <mailto:[log in to unmask]> .
If you are receiving e-mail from an ERCOT distribution list that you no
longer wish to receive, please follow this link in order to unsubscribe
from this list: http://lists.ercot.com
<https://mail1.ercot.com/exchweb/bin/redir.asp?URL=http://lists.ercot.co
m/> .
DP/DH
________________________________
From: ERCOT Client Relations
Sent: Friday, October 31, 2008 2:49 PM
To: [log in to unmask];
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[log in to unmask]; 1 ERCOT Client Service Reps
Subject: R-A103008-03 UPDATE: Retail Processing
NOTICE DATE: October 31, 2008
NOTICE TYPE: R-A103008-03 UPDATE: Retail Processing
SHORT DESCRIPTION: ERCOT experienced an internal system processing
issue Thursday, October 30, 2008, from 3:18 PM through 9:31 PM. As a
result, duplicated transactions or possibly bad/invalid data was
forwarded to several Market Participants.
INTENDED AUDIENCE: CRs and TDSPs
DAY AFFECTED: Thursday, October 30, 2008 from 3:18 PM through 9:31 PM
LONG DESCRIPTION: ERCOT experienced an internal system processing issue
on October 30, 2008, from 3:18 PM through 9:31 PM. As a result,
duplicated transactions or possibly bad/invalid data was forwarded to
Market Participants.
Some of these transactions may have contained a "TS Code" relating to a
Mass Transition.
There is currently no Mass Transition taking place.
After further analysis, ERCOT has determined that there were 1,033,762
transactions in 71,270 files that were sent out in error.
ERCOT has provided a spreadsheet to summarize the potential market
impact. We hope this will aid Market Participants with their clean-up
efforts.
ERCOT continues to perform the analysis to determine which transactions
were duplicated or invalid. Duplicates for the purposes of this analysis
are transactions that have the same ESIID, Original transaction number,
and Tran type as a transaction previously sent. The transaction ID may
or may not match the original transaction received. Invalid
transactions are those that either does not match a service order
previously submitted, or match a transaction previously submitted but
the outbound response does not match what occurred originally.
The analysis is being worked based on the scenarios most likely to
create out-of-synch situations between ERCOT and the Market
Participants. As the analysis is completed, ERCOT will begin logging
MarkeTrak issues. ERCOT will provide additional information as it
becomes available.
The breakdown by transaction type is as follows:
Transaction Type
Count
814_02
6548
814_03
206856
814_05
113088
814_06
72460
814_08
67188
814_09
2633
814_11
7
814_12
324
814_13
1326
814_14
4
814_17
9829
814_18
7287
814_19
27183
814_20
22124
814_21
23862
814_22
4686
814_24
1628
814_25
14978
814_26
3
814_27
683
814_28
2128
814_29
24
824_02
2482
867FWD
437264
997
9167
Total
1033762
ADDITIONAL INFORMATION: The attached spreadsheet details the potential
transaction impact of the different transactions involved.
ERCOT will provide additional information as it becomes available.
CONTACT: If you have any questions, please contact your ERCOT Account
Manager. You may also call the general ERCOT Client Services phone
number at (512) 248-3900 or contact ERCOT Client Services via e-mail at
[log in to unmask] <mailto:[log in to unmask]> .
If you are receiving e-mail from an ERCOT distribution list that you no
longer wish to receive, please follow this link in order to unsubscribe
from this list: http://lists.ercot.com
<https://mail1.ercot.com/exchweb/bin/redir.asp?URL=http://lists.ercot.co
m/> .
JR/DH/DP
________________________________
From: ERCOT Client Relations
Sent: Friday, October 31, 2008 10:18 AM
To: [log in to unmask];
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Cc: [log in to unmask]; [log in to unmask];
[log in to unmask]; 1 ERCOT Client Service Reps
Subject: R-A103008-02 UPDATE: Retail Processing
NOTICE DATE: October 31, 2008
NOTICE TYPE: R-A103008-02 UPDATE: Retail Processing
SHORT DESCRIPTION: ERCOT experienced an internal system processing
issue Thursday, October 30, 2008, from 3:18 PM through 9:31 PM. As a
result, duplicated transactions or possibly bad/invalid data was
forwarded to several Market Participants. Some of these transactions may
have erroneously contained a "TS Code" relating to a Mass Transition.
INTENDED AUDIENCE: CRs and TDSPs
DAY AFFECTED: Thursday, October 30, 2008 from 3:18 PM through 9:31 PM
LONG DESCRIPTION: ERCOT experienced an internal system processing issue
on October 30, 2008, from 3:18 PM through 9:31 PM. As a result,
duplicated transactions or possibly bad/invalid data was forwarded to
Market Participants.
ERCOT is currently working to identify the erroneous transactions.
MarkeTrak issues will be submitted to those MPs impacted with the total
volume counts and filenames of the invalid data. ERCOT will follow up
on these issues with transaction level detail of potential out of sync
conditions as soon as it is available to coordinate a resolution.
Additional information about this issue will be provided as it becomes
available.
ADDITIONAL INFORMATION: Some of these transactions may have contained a
"TS Code" relating to a Mass Transition.
There is currently no Mass Transaction taking place.
CONTACT: If you have any questions, please contact your ERCOT Account
Manager. You may also call the general ERCOT Client Services phone
number at (512) 248-3900 or contact ERCOT Client Services via e-mail at
[log in to unmask] <BLOCKED::mailto:[log in to unmask]> .
If you are receiving e-mail from an ERCOT distribution list that you no
longer wish to receive, please follow this link in order to unsubscribe
from this list: http://lists.ercot.com.
DP/JR
________________________________
From: ERCOT Client Relations
Sent: Thursday, October 30, 2008 11:13 PM
To: [log in to unmask];
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[log in to unmask];
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[log in to unmask]; 1 ERCOT Client Service Reps
Subject: R-A103008-01 Retail Processing
NOTICE DATE: October 30, 2008
NOTICE TYPE: R-A103008-01 Retail Processing
SHORT DESCRIPTION: Today, October 30, 2008, from 3:18 PM through 9:31
PM, ERCOT experienced an internal system processing issue which sent
duplicated transactions or possibly bad/invalid data to Market
Participants.
INTENDED AUDIENCE: CRs and TDSPs
DAY AFFECTED: Thursday, October 30, 2008 from 3:18 PM through 9:31 PM
LONG DESCRIPTION: Today, October 30, 2008, from 3:18 PM through 9:31
PM, ERCOT experienced an internal system processing issue which sent
duplicated transactions or possibly bad/invalid data to Market
Participants.
ERCOT is currently working to identify the erroneous transactions and
corresponding Market Participants.
Additional information about this issue will be provided as it becomes
available.
ADDITIONAL INFORMATION: Affected Market Participants will be provided
lists when they become available.
CONTACT: If you have any questions, please contact your ERCOT Account
Manager. You may also call the general ERCOT Client Services phone
number at (512) 248-3900 or contact ERCOT Client Services via e-mail at
[log in to unmask]
If you are receiving e-mail from an ERCOT distribution list that you no
longer wish to receive, please follow this link in order to unsubscribe
from this list: http://lists.ercot.com
<https://mail1.ercot.com/exchweb/bin/redir.asp?URL=http://lists.ercot.co
m/> .
DP
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