NOTICE DATE:  April 9, 2008

NOTICE TYPE:  M-A040908-01 Outage - Retail/Wholesale    

CLASSIFICATION:  Public

SHORT DESCRIPTION:  ERCOT had an unplanned outage of the Enterprise
Application Integration (EAI) system.


INTENDED AUDIENCE:  All Market Participants

DAY AFFECTED:  April 8, 2008 from 4:50 PM to 5:35 PM 

LONG DESCRIPTION:  ERCOT experienced an unplanned outage of the
Enterprise Application Integration (EAI) system yesterday, Tuesday,
April 8, 2008, from 4:50 PM to 5:35 PM.   The systems and processes
affected were:

 

*	Retail transaction processing
*	Texas Market Link (TML) ESI ID lookup functionality
*	TML Report Explorer
*	MarkeTrak API
*	TML transaction services
*	TML Scheduling Extracts and Data Requests

 

During this outage, ERCOT was not processing inbound Retail
transactions.  All backlogged transactions have processed.

 

This outage was the result of a data storage limitation.  The data store
file was compressed and processing resumed.

 

CONTACT:  If you have any questions, please contact your ERCOT Account
Manager. You may also call the general ERCOT Client Services phone
number at (512) 248-3900 or contact ERCOT Client Services via e-mail at
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from this list: http://lists.ercot.com <http://lists.ercot.com/> .

 

DP/TR