NOTICE DATE: May 4, 2009
NOTICE TYPE: R-A050409-01 Outage - Retail - MarkeTrak
INTENDED AUDIENCE: CRs and TDSPs
SHORT DESCRIPTION: ERCOT will be taking an outage of the MarkeTrak Application GUI and API outside of the Service Level Agreement timeframe.
DAY AFFECTED: May 5, 2009 from 7:00 PM to 9:00 PM
LONG DESCRIPTION: ERCOT will be taking an outage of the MarkeTrak Application GUI and API outside of the Service Level Agreement timeframe. This outage will occur on May 5, 2009 from 7:00 PM until 9:00 PM to resolve an issue with the 'Auto Closing' from certain Pending Complete states.
CONTACT: If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via e-mail at [log in to unmask]<mailto:[log in to unmask]>.
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JR/DP