NOTICE DATE:  October 22, 2010
NOTICE TYPE:  M-A102210-01 Outage Retail/Wholesale
SHORT DESCRIPTION:  Unplanned system outages
INTENDED AUDIENCE:  ERCOT Market Participants
DAY AFFECTED:  October 22, 2010
LONG DESCRIPTION:  ERCOT is currently experiencing unplanned system outages due to server problems. The outages began around 07:45 on October 22, 2010. ERCOT is investigating the issue and a follow-up Market Notice will be sent when more information is available.
ADDITIONAL INFORMATION:  The following functions have been affected:

*         Texas Market Link (TML)

*         Find and Create Disputes

*         Find and Create Service Requests

*         Outage Scheduler

*         Network Model Management System (NMMS)

*         Market Participant Identity Management (MPIM)

*         Market Participants utilizing NAESB to send/receive transactions to/from ERCOT. This includes all retail transactions.

*         867 transactions

*         997 Functional Acknowledgements

*         Components of the TML and Commercial API are NOT available including:

    *   Find ESI ID
    *   Find Transaction
    *   Submit Transactions
    *   USA Functionalities
    *   Report Explorer, including
       *   Reports
       *   Extracts
       *   Invoices
       *   Settlement Statements
    *   Extract Scheduler
    *   Web Services Data Requests

*         ERCOT Internet Services will NOT be available, including but not limited to:

o    MarkeTrak - https://marketrak.ercot.com:8443/tmtrack.dll

 *   MIS is also affected by this outage


CONTACT:  If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via email at [log in to unmask]<mailto:[log in to unmask]>.
If you are receiving email from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com<http://lists.ercot.com/>.


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