NOTICE DATE: January 27, 2010
NOTICE TYPE: R-A012610-03 UPDATE - Retail Processing
SHORT DESCRIPTION: As a result of this weekend's Retail Release, outbound files failed to be decrypted on the recipient side for a number of files for a subset of Market Participants.
Market Participants who have not received a response to their Move-In transactions are requested to submit Safety Net Move-Ins.
INTENDED AUDIENCE: CRs and TDSPs
DAY AFFECTED: January 24, 2010 to present
LONG DESCRIPTION: As a result of this weekend's Retail Release, ERCOT continues to experience NAESB configuration issues with a subset of Market Participants. The majority of configuration issues have been resolved. ERCOT is in contact with Market Participants still being impacted and is currently working with the vendor (Inovis) for additional support. ERCOT has received a recommendation from the vendor and recommendations are being tested in the Cert environment. For the remaining impacted MPs, some of the files continue to fail and are being requeued for processing at ERCOT.
Market Participants that have issues with decrypting files are asked to open tickets with the ERCOT helpdesk by calling 512-248-6800. Select option 3 for the helpdesk. Request a priority ticket.
ADDITIONAL INFORMATION: ERCOT will provide additional details as they become available.
CONTACT: If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via e-mail at [log in to unmask]<mailto:[log in to unmask]>.
If you are receiving e-mail from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com<http://lists.ercot.com/>
DH/DP
From: Notice Release Wholesale [mailto:[log in to unmask]] On Behalf Of ERCOT Client Relations
Sent: Tuesday, January 26, 2010 5:16 PM
To: [log in to unmask]
Subject: R-A012610-02 UPDATE - Retail Processing
NOTICE DATE: January 26, 2010
NOTICE TYPE: R-A012610-02 UPDATE - Retail Processing
SHORT DESCRIPTION: As a result of this weekend's Retail Release, outbound files failed to be decrypted on the recipient side for a number of files for a subset of Market Participants.
INTENDED AUDIENCE: CRs and TDSPs
DAY AFFECTED: January 24, 2010 to present
LONG DESCRIPTION: As a result of this weekend's Retail Release, ERCOT experienced NAESB configuration issues with a subset of Market Participants and transactions.
The majority of decryption issues have been resolved and a resolution is in progress for the remainder. Market Participants that continue to have issues with decrypting files are asked to open tickets with the ERCOT helpdesk by calling 512-248-6800. Select option 3 for the helpdesk.
ADDITIONAL INFORMATION: ERCOT will provide additional details as they become available.
CONTACT: If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via e-mail at [log in to unmask]<mailto:[log in to unmask]>.
If you are receiving e-mail from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com<http://lists.ercot.com/>
JR/DH
From: ERCOT Client Relations
Sent: Tuesday, January 26, 2010 12:58 PM
To: 1 ERCOT Retail Client Services
Subject: R-A012610-01 INITIAL - Retail Processing
NOTICE DATE: January 26, 2010
NOTICE TYPE: R-A012610-01 INITIAL - Retail Processing
SHORT DESCRIPTION: ERCOT is currently experiencing retail transaction processing issues for a small subset of Market Participants and transactions.
INTENDED AUDIENCE: CRs and TDSPs
DAY AFFECTED: January 26, 2010 to present
LONG DESCRIPTION: As a result of this weekend's Retail Release, ERCOT is currently experiencing retail transaction processing issues for a small subset of Market Participants and transactions.
ERCOT is working to resolve this issue and is working with the impacted Market Participants.
ADDITIONAL INFORMATION: ERCOT will provide additional details as they become available.
CONTACT: If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via e-mail at [log in to unmask]<mailto:[log in to unmask]>.
If you are receiving e-mail from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com<http://lists.ercot.com/>
DP/DG/DH
|
