NOTICE DATE: May 13, 2010
NOTICE TYPE: R-B051210-04 FINAL NOTICE - Outage - Retail
SHORT DESCRIPTION: ERCOT's Texas Market Link (TML) Report Explorer and ESIID Lookup functions experienced unplanned outages on May 12, 2010 and May 13, 2010.
INTENDED AUDIENCE: All Market Participants
DAY AFFECTED: May 12, 2010 from 09:30 to 13:20 and May 13, 2010 from 12:02 to 12:30
LONG DESCRIPTION: ERCOT's Texas Market Link (TML) Report Explorer and ESIID Lookup functions experienced an unplanned outage on May 12, 2010 from 10:30 to 12:20 and on May 13, 2010 from 12:02 to 12:30.
A degradation occurred May 12, 2010 from 09:30 to10:30 and from 12:20 to 13:20.
The TML Report Explorer and ESIID Lookup functions are currently operational.
ADDITONAL INFORMATION: ERCOT is engaging in multiple efforts from both a development and operational standpoint to resolve the performance issues.
Details will be provided in the monthly ERCOT IT Incident Market Notice Summary.
CONTACT: If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via e-mail at [log in to unmask]<mailto:[log in to unmask]>.
If you are receiving e-mail from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com<http://lists.ercot.com/>.
JR/DH
140341
_____________________________________________
From: ERCOT Client Relations
Sent: Thursday, May 13, 2010 8:44 AM
To: [log in to unmask]; [log in to unmask]; [log in to unmask]; [log in to unmask]
Cc: [log in to unmask]; [log in to unmask]; [log in to unmask]; 1 ERCOT Client Service Reps
Subject: R-B051210-03 UPDATE NOTICE - Outage - Retail
NOTICE DATE: May 13, 2010
NOTICE TYPE: R-B051210-03 UPDATE NOTICE - Outage - Retail
SHORT DESCRIPTION: ERCOT's Texas Market Link (TML) Report Explorer and ESIID Lookup functions experienced an unplanned outage on May 12, 2010.
INTENDED AUDIENCE: All Market Participants
DAY AFFECTED: May 12, 2010 from 09:30 to 13:20
LONG DESCRIPTION: ERCOT's Texas Market Link (TML) Report Explorer and ESIID Lookup functions experienced an unplanned outage on May 12, 2010 from 10:30 to 12:20.
A degradation occurred May 12, 2010 from 09:30 to10:30 and again from 12:20 to 13:20.
The TML Report Explorer and ESIID Lookup functions are currently operational.
ADDITONAL INFORMATION: ERCOT is continuing to monitor TML for performance issues. A final notice will be sent by the end of the business day today, May 13, 2010.
CONTACT: If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via e-mail at [log in to unmask]<mailto:[log in to unmask]>.
If you are receiving e-mail from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com<http://lists.ercot.com/>.
JR/DH
140341
_____________________________________________
From: ERCOT Client Relations
Sent: Wednesday, May 12, 2010 4:33 PM
To: [log in to unmask]; [log in to unmask]; [log in to unmask]; [log in to unmask]
Cc: [log in to unmask]; [log in to unmask]; [log in to unmask]; 1 ERCOT Client Service Reps
Subject: R-B051210-02 UPDATE NOTICE - Outage - Retail
NOTICE DATE: May 12, 2010
NOTICE TYPE: R-B051210-02 UPDATE NOTICE - Outage - Retail
SHORT DESCRIPTION: ERCOT's Texas Market Link (TML) Report Explorer and ESIID Lookup functions experienced an unplanned outage on May 12, 2010.
INTENDED AUDIENCE: All Market Participants
DAY AFFECTED: May 12, 2010 from 09:30 to 13:20
LONG DESCRIPTION: ERCOT's Texas Market Link (TML) Report Explorer and ESIID Lookup functions experienced an unplanned outage on May 12, 2010 from 10:30 to 12:20.
A degradation occurred May 12, 2010 from 09:30 to10:30 and again from 12:20 to 13:20.
The TML Report Explorer and ESIID Lookup functions are currently operational.
ADDITONAL INFORMATION: Additional information will be provided as it becomes available. ERCOT is currently engaged in identifying the root cause.
CONTACT: If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via e-mail at [log in to unmask]<mailto:[log in to unmask]>.
If you are receiving e-mail from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com<http://lists.ercot.com/>.
DH/JR
_____________________________________________
From: ERCOT Client Relations
Sent: Wednesday, May 12, 2010 12:49 PM
To: [log in to unmask]; [log in to unmask]; [log in to unmask]; [log in to unmask]
Cc: [log in to unmask]; [log in to unmask]; [log in to unmask]; 1 ERCOT Client Service Reps
Subject: R-B051210-01 INITIAL NOTICE - Outage - Retail - May 12, 2010 from 10:30 AM to 12:20 PM
NOTICE DATE: May 12, 2010
NOTICE TYPE: R-B051210-01 INITIAL NOTICE - Outage - Retail
INTENDED AUDIENCE: All Market Participants
DAY AFFECTED: May 12, 2010 from 10:30 AM to 12:20 PM
DESCRIPTION: ERCOT's Texas Market Link (TML) Report Explorer and ESIID Lookup experienced an unplanned outage on May 12, 2010 from 10:30 AM to 12:20 PM.
The TML Report Explorer and ESIID Lookup are now operational.
Additional information will be provided as it becomes available.
CONTACT: If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via e-mail at [log in to unmask]<mailto:[log in to unmask]>.
If you are receiving e-mail from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com<http://lists.ercot.com/>.
DH/JR
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