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Subject:	M-A060308-02 - COMPLETION Outage - Retail/Wholesale - Unplanned Customer Registration Database Outage
From:	ERCOT Client Relations <[log in to unmask]>
Date:	Tue, 3 Jun 2008 16:16:41 -0500
Content-Type:	multipart/alternative
Parts/Attachments:	text/plain (2966 bytes) , text/html (19 kB)

The unplanned ERCOT Customer Registration Database outage completed at
approximately 1:19 PM today, Tuesday, June 3, 2008.  All systems and
transaction processing were reinstated at that time.

As always, connectivity issues such as NAESB or TML can be reported to
the ERCOT Help Desk at 512-248-6800 or [log in to unmask] or to your
ERCOT Account Manager.

JA

________________________________

From: ERCOT Client Relations 
Sent: Tuesday, June 03, 2008 12:55 PM
To: [log in to unmask];
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Cc: [log in to unmask]; [log in to unmask];
[log in to unmask]; 1 ERCOT Client Service Reps
Subject: M-A060308-01 - Outage - Retail/Wholesale - Unplanned Customer
Registration Database Outage

 

NOTICE DATE:  June 3, 2008

NOTICE TYPE:  M-A060308-01 - Outage - Retail/Wholesale 

CLASSIFICATION: Public

SHORT DESCRIPTION:  Unplanned Customer Registration Database Outage  

INTENDED AUDIENCE:  ERCOT Market Participants 

DAY AFFECTED:  Today, Tuesday, June 3, 2008 from 1:00 PM to 1:30 PM  

LONG DESCRIPTION:  ERCOT will experience an unplanned outage of the
Customer Registration Database today, Tuesday, June 3, 2008 from
approximately 1:00 PM to 1:30 PM.    

 

ADDITIONAL INFORMATION:  During the outage the following functions will
be affected:

*	Market Participants utilizing NAESB to send/receive transactions
to/from ERCOT WILL be able to send/receive transactions to/from ERCOT
during the outage.  This includes all retail transactions. 
*	867 Transactions WILL be forwarded during the outage. 
*	997 Functional Acknowledgements WILL be sent during the outage. 
*	Components of the TML and Commercial API will NOT be available
including: 

	*	Find ESI ID 
	*	Find Transaction 
	*	Submit Transactions 
	*	USA Functionalities 
	*	Report Explorer, including 

		*	Reports 
		*	Extracts 
		*	Invoices 
		*	Settlement Statements 

	*	Extract Scheduler 
	*	Web Services Data Requests 

 

*	ERCOT Internet Services WILL be available: 

	*	ERCOT.com - www.ercot.com <http://www.ercot.com/>  
	*	MarkeTrak -
https://marketrak.ercot.com:8443/tmtrack.dll? 
	*	TCR - https://tcr.ercot.com <https://tcr.ercot.com/>  
	*	Texas Renewables - www.texasrenewables.com
<http://www.texasrenewables.com/>  

MOS, Scheduling API, MOSTML, MOSPUBLIC, and Outage Scheduler will not be
affected as there will be a DNS failover from Taylor to Austin. 


CONTACT:  If you have any questions, please contact your ERCOT Account
Manager. You may also call the general ERCOT Client Services phone
number at (512) 248-3900 or contact ERCOT Client Services via e-mail at
[log in to unmask]

If you are receiving e-mail from an ERCOT distribution list that you no
longer wish to receive, please follow this link in order to unsubscribe
from this list: http://lists.ercot.com <http://lists.ercot.com/> .

 

JA/SH

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