NOTICE DATE: June 12, 2012
NOTICE TYPE: R-A061112-03 UPDATE - Retail Processing
SHORT DESCRIPTION: Post TX SET 4.0 implementation transaction processing issues have been resolved.
INTENDED AUDIENCE: CRs and TDSPs
DAYS AFFECTED: June 10, 2012 to June 11, 2012
LONG DESCRIPTION: Transactions received between 12:00 Sunday, June 10, 2012 and 06:30 Monday, June 11, 2012 were all sent to a single queue, creating a backlog in processing. These transactions completed processing at 23:02 on Monday, June 11, 2012.
All retail transactions are processing normally at this time.
Details will be provided in the monthly ERCOT IT Incident Market Notice Summary.
CONTACT: If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via e-mail at [log in to unmask]<mailto:[log in to unmask]>.
If you are receiving e-mail from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com<http://lists.ercot.com/>.
JR/DH
From: ERCOT Client Services
Sent: Monday, June 11, 2012 2:15 PM
To: [log in to unmask]; [log in to unmask]; RMS and others; 1 Standard Electronic Transactions
Cc: [log in to unmask]; [log in to unmask]; 1 ERCOT Retail Client Services
Subject: R-A061112-02 UPDATE - Retail Processing - 12:00 June 10, 2012 to 06:30 June 11. 2012
NOTICE DATE: June 11, 2012
NOTICE TYPE: R-A061112-02 UPDATE - Retail Processing
SHORT DESCRIPTION: Post TX SET 4.0 implementation transaction processing issues
INTENDED AUDIENCE: CRs and TDSPs
DAYS AFFECTED: 12:00 June 10, 2012 to 06:30 June 11, 2012
LONG DESCRIPTION: Transactions received after implementation of TX SET 4.0 and prior to 06:30 today, June 11, 2012 were all sent to a single queue, creating a backlog in processing. These transactions are working through the queue, but are processing slowly.
All retail transactions received since 06:30 today, June 11, 2012 are processing normally.
Efforts continue to determine how to get the transactions in queue worked most efficiently. The majority of the transactions in the queue are 814_20s. ERCOT anticipates some duplicates may be created as a result of reprocessing efforts.
An update will be sent when the queue has been cleared. A summary of the counts and transaction types affected will be provided.
CONTACT: If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via e-mail at [log in to unmask]<mailto:[log in to unmask]>.
If you are receiving e-mail from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com<http://lists.ercot.com/>.
JR/DH
From: ERCOT Client Services
Sent: Monday, June 11, 2012 9:08 AM
To: [log in to unmask]; [log in to unmask]; RMS and others; 1 Standard Electronic Transactions
Cc: [log in to unmask]; [log in to unmask]; 1 ERCOT Retail Client Services
Subject: R-A061112-01 Retail Processing - 12:00 June 10, 2012 to present
NOTICE DATE: June 11, 2012
NOTICE TYPE: R-A061112-01 Retail Processing
INTENDED AUDIENCE: CRs and TDSPs
DAYS AFFECTED: 12:00 June 10, 2012 to present
DESCRIPTION: ERCOT is currently experiencing a degradation impacting retail transaction processing.
ERCOT is working on resolving this issue and will provide additional information as it becomes available.
CONTACT: If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via e-mail at [log in to unmask]<mailto:[log in to unmask]>.
If you are receiving e-mail from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com<http://lists.ercot.com/>.
DH/JR
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