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Subject:
R-B012309-02 Completion Notice - Retail Processing
From:
ERCOT Client Relations <[log in to unmask]>
Date:
Fri, 23 Jan 2009 11:50:39 -0600
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NOTICE DATE:  January 23, 2009

NOTICE TYPE:  R-B012309-02 Completion Notice - Retail Processing

SHORT DESCRIPTION:  ERCOT experienced an outage of the Customer Registration Application.

INTENDED AUDIENCE:  LSEs and TDSPs

DAY AFFECTED:  January 23, 2009 from 8:26 AM to 9:52 AM

LONG DESCRIPTION:  ERCOT experienced an outage of the Customer Registration Application on January 23, 2009 from 8:26 AM to 9:52 AM.

ADDITIONAL INFORMATION:  The root cause was a short in a power supply resulting in numerous systems going down.  The power supply has been replaced and all systems are now back online.

CONTACT:   If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via e-mail at [log in to unmask]<mailto:[log in to unmask]>.

If you are receiving e-mail from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com<http://lists.ercot.com/>.

JR/DP

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