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Subject:	R-A082311-02 FINAL: Outage - Retail
From:	ERCOT Client Services <[log in to unmask]>
Date:	Tue, 23 Aug 2011 22:25:56 +0000
Content-Type:	multipart/alternative
Parts/Attachments:	text/plain (2574 bytes) , text/html (9 kB)

NOTICE DATE:  August 23, 2011
NOTICE TYPE:  R-A082311-02 FINAL: Outage - Retail
SHORT DESCRIPTION:  ERCOT's Texas Market Link (TML) application experienced an unplanned outage of the Find ESIID and Find Transaction functions on Tuesday, August 23, 2011 from 15:21 to 16:19.

INTENDED AUDIENCE:  All Market Participants
DAY AFFECTED:  August 23, 2011 from 15:21 to 16:19
LONG DESCRIPTION:   The Find ESIID and Find Transaction functions of ERCOT's Texas Market Link (TML) application experienced an unplanned outage on August 23, 2011 from 15:21 to 16:19.
The impacted functions are now operational.
The root cause was an error with an Enterprise Application Integration (EAI) component.

CONTACT:  If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via e-mail at [log in to unmask]<mailto:[log in to unmask]>.
If you are receiving e-mail from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list:  http://lists.ercot.com<http://lists.ercot.com/>
JR/DP
From: ERCOT Client Services
Sent: Tuesday, August 23, 2011 4:13 PM
To: [log in to unmask]; [log in to unmask]; [log in to unmask]; [log in to unmask]; [log in to unmask]; RMS and others
Cc: 1 ERCOT Client Service Reps
Subject: R-A082311-01 Outage - Retail

NOTICE DATE:  August 23, 2011
NOTICE TYPE:  R-A082311-01 Outage - Retail
INTENDED AUDIENCE:  All Market Participants
DAY AFFECTED:  August 23, 2011 from 15:21 to present
DESCRIPTION: ERCOT's Texas Market Link application is currently unavailable.
ERCOT is working on resolving this issue and will provide additional information as it becomes available.
CONTACT:  If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via e-mail at [log in to unmask]<mailto:[log in to unmask]>.
If you are receiving e-mail from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com<http://lists.ercot.com/>.
DP/DH

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