NOTICE DATE:  January 31, 2012

NOTICE TYPE:  M-D013112-01 Outage Retail/Wholesale

SHORT DESCRIPTION:  Market Participant Identity Management (MPIM) outage

INTENDED AUDIENCE:  All ERCOT Market Participants

DAY AFFECTED:  January 31, 2012 from 14:21 to 15:51 CPT

LONG DESCRIPTION:  The ERCOT Market Participant Identity Management (MPIM) system suffered an outage today, January 31, 2012 from 14:21 to 15:51 CPT.  This was due to failed server connectivity, which has been restored.  The root cause is being investigated.  All MPIM functions have been restored.

CONTACT:  If you have any questions, please contact your ERCOT Account Manager.  You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via email at [log in to unmask]<mailto:[log in to unmask]>.

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